My initial delivery was rescheduled because the delivery center wouldn't get my car in time and now my assigned VIN is gone from my Tesla account. WTH? Has this happened to anyone else?
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Delivery rescheduled, assigned VIN disappears
- Thread starter oracleicom
- Start date
voip-ninja
Give me some sugar baby
It happens all the time. Just got a text 45 minutes ago that my car has not been delivered to Marina center. This would be my second cancellation by Tesla. First, they canceled it because it didn't pass inspection. Then, my sales rep said it passed inspection so it will be a short wait. 2nd delivery was for 9/15 @ 8am. Now the delivery center said it hasn't arrived--received text at 8:30 pm. And this is the exact same car. I suspect that something is terribly wrong with it. Here's the vin: 57436
Happened to me to, check your order purchase agreement though, should still be there.
voip-ninja
Give me some sugar baby
How are you getting the run-around? You choose your delivery center when you make your $2500 final deposit for your car. Tesla sends you a confirmation that verifies this delivery location. This delivery location then shows up every time you look at your RN webpage for the next 'x' # of weeks.
More than likely the car you were matched up with was already being transported to the delivery center in NJ and re-routing it is not simple, Tesla decided instead to bump that car to someone who had their ducks in a row and you're now in a queue for the next one being built going to your NEW delivery center.
While not as extreme of an example, this makes me think of the guy who was trying to do his reservation as quickly as possible and just started punching in zip codes till he got one that worked. It was in NY but he is actually in an entirely different part of the country. Tesla called him up to arrange the pick up and THEN he tells them he's in a different state and asks them to spend $$ and time shuffling his car around due to his screw-up.
Tesla is making a lot of errors here, but when customers make mistakes it's not Tesla's fault.... they are under an enormous amount of pressure just trying to deliver cars to customers who know what is what.
It's probably not a new car, but the system.
My vin automatically unlocked on the website T-7 days from delivery; about the hour of my delivery appointment. The next day when I called my service center they told me a logistics issue kept the car from arriving on time, and moved me a week back to a new date. That change hid my VIN again. I know it's the same car/vin though. (My car, despite being delivered in Pittsburgh, was only loaded onto a train at 12:00AM on 9/14,,, if they make it by 9/25 like they say, i'd be amazed)
My vin automatically unlocked on the website T-7 days from delivery; about the hour of my delivery appointment. The next day when I called my service center they told me a logistics issue kept the car from arriving on time, and moved me a week back to a new date. That change hid my VIN again. I know it's the same car/vin though. (My car, despite being delivered in Pittsburgh, was only loaded onto a train at 12:00AM on 9/14,,, if they make it by 9/25 like they say, i'd be amazed)
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