TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC

Delivery Scheduled for Friday - Experience So Far

Discussion in 'Model 3: Ordering, Production, Delivery' started by Remonster, Jul 31, 2018.

  1. Remonster

    Remonster Member

    Joined:
    Jul 10, 2018
    Messages:
    40
    Location:
    San Jose
    LR RWD
    White
    Aero 18"s
    PUP (obviously)
    No EAP
    Reserved: 1/14/18
    Configured: 6/28/18
    Vin: 7/31/18 596xx
    Delivery Scheduled @ Fremont: 8/3/18

    First...I feel like I did good. I got an electric car for ~$40k after rebates (hopefully), it doesn't have crappy range and it looks good. Fancy Japanese import cost for American assembled and engineered.

    I was surprised to see my account prompting for credit information and trade in evaluation on Sunday (7/29). I did financing through Tesla and my account initially given US Bank for a $46,500 loan @ 72 months with no down at 3.55%. Two hours later it changed to financing through Wells Fargo for a $41,500 loan @ 72 months with no down at 3.65%. I quickly emailed Tesla Financing asking why my account had changed and they responded in about 20 minutes (on a Sunday at 8pm) saying that my initial offer with US Bank was valid and that I could use that offer, I just needed to provide my YTD Pay or W2 as proof of income. My account status reflected the selection of US Bank the next morning.

    On Sunday I also did my over-text Trade-In Evaluation for my 2008 Mazda 3 Hatch (great little car, hated FWD). After submission the I received a text response confirming receipt and that I would receive an offer in 24 hours. Monday came and went, so I called support today. After a 30 minute wait Travis said that my car had actually received a trade in offer and I had a VIN assigned (my account page says trade in eval pending). I even had a ISA assigned! He attempted to transfer me to my ISA but it didn't go through. He said my ISA would contact me within 24-48 hours.

    20 minutes later and Joseph calls (my ISA) saying all he needs is a picture of my Mazda title and I can come pick up the car in Fremont on Friday...whaaaaa...
    PS: He offered to have it delivered to my apartment in mid August. I didn't ask if I had to pay extra, I should have though.

    Some bummer news:
    * Trade if offer was a low bid. At least $400 under my KBB, and nearly half of private resale. I know I could have CarMax'ed it but I'm lazy. It's not an incredible difference to me.
    * Everyone has to pay a $975 Destination Fee and a $75 Documentation fee. I didn't get it delivered. "Something something laws transport laws legal jargon".

    I follow up on Friday.
     
  2. Remonster

    Remonster Member

    Joined:
    Jul 10, 2018
    Messages:
    40
    Location:
    San Jose
    Delivery was a success on Friday. The experience was easy, but time consuming. It took me nearly 3.5 hours from meeting with my delivery specialist to driving away. I think the trade in paperwork delayed some stuff. My ACH payment button never appeared before purchase but I was able to write a check quite easily. The delivery specialist seemed like he wanted to debunk the idea that personal checks are not allowed, he made it seem like they are MORE than willing to take personal checks.

    The car has no issues with QC (at least yet). It's clean, panels are aligned, no nicks or dings, and everything seems to mechanically function.

    I was able to find out that at the Fremont facility, they're typically delivering 150 vehicles per day on the weekdays, and about 350 vehicles per day on Saturday.

    My first impressions? It's pretty unlike anything I've ever experienced car wise. My best analogy is mounting a large high end phone (better than any phone you've ever used) to a BMW 335 that was smaller, sleeker, and smarter. It does feel like the future from a UI perspective. My Cell Phone key seems to work quite well, but I think that's because I have a persistent Bluetooth watch that keeps the radio driver awake/active on my phone. So far, the thing that impresses me the most with the car is the aesthetic design. It's extremely sleek, modern, and attractive. The interior included.
     
    • Like x 3
    • Informative x 1
  3. dailo

    dailo Member

    Joined:
    Jul 22, 2017
    Messages:
    327
    Location:
    Bay Area
    I'm a bit nervous taking delivery at Fremont when I get the call, but sounds like the horrible experience threads I've read don't seem to be the norm. I'm definitely going to try to do a weekday delivery knowing that they do fewer cars during the week. I don't have a trade in and really hoping that I can get in and out pretty quick.
     
  4. Remonster

    Remonster Member

    Joined:
    Jul 10, 2018
    Messages:
    40
    Location:
    San Jose
    I would definitely encourage a weekday pickup. I physically watched ~6 Model 3's roll out of the lot with happy customers. My delivery specialist, Peter, was cordial and competent. He was moderately rushed, I'll admit that, but he also made it a point to say "I can be here all day for you if you would like." so that was nice.

    Without a Trade-In it should go something like this: Inspect, sign sign sign sign, process (the time consuming part), inspect again/train, drive!

    The car came with 170 mile charge and 6 miles on the odometer. I took it to the Tesla factory down the street and put 50 more miles on it via supercharge in 20 minutes. I believe it cost $3.
     
  5. tvisdog

    tvisdog Supporting Member

    Joined:
    Jul 12, 2018
    Messages:
    121
    Location:
    Denver, CO
    Were you a current Tesla owner when you ordered? Wondering because of your relatively late reservation date.
     
  6. ebmcs03

    ebmcs03 Active Member

    Joined:
    Dec 22, 2017
    Messages:
    1,151
    Location:
    So Cal
    Joseph was your ISA!??? He was mine and I tried to get him to call me like a billion times but he refuses to. Only responded to my email a day later. He never picked up my calls either *sigh*
     
  7. Remonster

    Remonster Member

    Joined:
    Jul 10, 2018
    Messages:
    40
    Location:
    San Jose
    I wasn't. I was a little suprised how quickly they approached me for the order.

    Might be more than one, but I talked to "Joey" once to schedule my pickup and that was it.
     
  8. ebmcs03

    ebmcs03 Active Member

    Joined:
    Dec 22, 2017
    Messages:
    1,151
    Location:
    So Cal
    That’s him. Joey.
     
  9. ChrisH

    ChrisH Member

    Joined:
    Jun 4, 2013
    Messages:
    877
    Location:
    Milton, wa
    Seems like date of reservation and previous owner status haven’t mattered much for RWD recently.
     

Share This Page

  • About Us

    Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.
  • Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


    SUPPORT TMC