Picked up a brand new model 3 in late November and honestly this has been the worst buying and ownership experience I have had in 30 years of car ownership.
I’ve already posted about major safety concerns with AP and CC slamming the brakes when passing under blinking yellow lights. I have had a myriad of other complaints starting from the day I placed a deposit on their website that I will spare you. All I can say is I really am not the complaining type, and generally tolerate an awful lot and will often let people “push me around” just to avoid confrontation. But when I reach my breaking point, I tend to “explode.” I am reaching that breaking point with this Tesla.
Within the first month of owning the car, one of the TPMS sensors went out (never hit a pothole or touched the OEM tires). Scheduled a service through the app that was a couple of weeks out, only to have a service person call me a few days before the appointment telling me I had to reschedule due to a “glitch.”
Finally got in this weekend for an 8 am service appointment to get it taken care of. They told me I had to pick the car up at the end of the day, and at that point I basically went off on them, telling them that no one communicated to me that it would be an entire day to get it fixed. I also let them know how dissatisfied I was with the entire ownership experience to date and that I would never recommend the brand to anyone else at this point. The service person said she would get the car fixed within 2 hours and I thanked her.
This morning on my way to work I got a message that the left side pillar camera is blocked and that I could not make a lane change with AP on. I literally had the car washed yesterday and it is spotless. When I got to work, I inspected both side pillar cameras and the housings both seem to have identical condensation within them. Is this normal? In any event, I only got the message about my left camera and not the right. I am not even 2 months into ownership.
This is easily the worst new car ownership experience I have ever had in 30 years, and I regret buying this car so much. It is hard to envision things getting better as the car and its electronic systems age. The whole experience seems like one big beta test that I paid $60k for having the privilege to participate in. Right now, wrongly or rightly, I perceive the AP and CC systems to be nothing but scams and I feel like a sucker. The car is an amazing cruiser, but the terrible AP and especially the intrusive CC completely ruin what would otherwise be a fine driving experience.
Ok, end of rant.
(model 3 performance)
