oh i am around the same stage too....
was also told that the car (should be "our cars") are on the vessel and expected shipment date is mid feb with a tentative collection date of late Feb. Subject to the usual custom clearance, potential shipment delays etc...
yes, sorted out all the paperwork...so agree with the "normal" experience, but to be honest, i know that MB, BMW, Lexus etc all offers better service but most of us will end up shopping for insurance, finance to compare prices anyway...so the work we do is not much more than buying other cars..but of x, a personal touch can go a long way.
anyway, it seems that there're now 3 to 4 of us left continuing with this thread..others can join if they are on similar schedule, so was wondering if we should either set up using our own e mails or what app group?