Wow. 2 weeks to VIN, unmatched and didn't go to the back of the line, rematched 2 weeks later?? What did you bribe your SA with?
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Delivery times of Tesla Model-Y (June-July orders)
- Thread starter bgzlectric
- Start date
onyxbanx
2021 w/w MYP ordered 07/03, delivered 08/01
wow really?! I live in walnut creek (east bay area) and test drove and ordered at the showroom here. my SA walked us through our test drive process but I placed our order afterwards with someone else. later that day, I got a long email from my SA congratulating us on our purchase, and providing a bunch of general info. she even mentioned things from our conversation earlier (congrats on almost finishing law school, etc). she also copied the "operations advisor" to contact in case the SA is unavailable. I will note that she changed her phone number so I haven't been able to reach her via phone, but she always responds to my emails.
I think you should call burbank tesla or a customer service number and ask for the SA specifically assigned to your order. there must be one, especially if you ordered in person. my SA is the only one who has given me any order-specific info (told me her internal system shows my EDD as 8/3, compared to every other employee just saying "probably around september").
ajs847
Member
don't tell too many people around here... you might get shanked.
MBx4
Member
talhas3
Licensed Real Estate Salesperson Rochester NY, NJ
yep thanks. I got it added to the system. My SA is not very helpful. The guy where I did my test drive today added it for me
224417
BTW, I didn't order online. I went into a physical location (costa mesa) and talked to an SA. We had a scheduled test drive and we ordered it right after. He placed the order there and kept in contact with us the entire time, all the way through the delivery day.
onyxbanx
2021 w/w MYP ordered 07/03, delivered 08/01
I think you still got very lucky with your timing -- as far as I could tell, it made no difference whether you ordered online or at the showroom with the SA; we did the same thing (test drove then ordered) and our SA walked us through the exact same ordering process we would have gone through from home.
Who was your SA? I don't really like mine. I wish I had the SA who did my 3 test drive but I signed up with the girl who did my Y test drive a few days later and she is very unhelpful. Also picking up in Costa Mesa so next time I stop by I may ask for him.
Spoke with my SA and apparently the website is moving to an internal system which has messed things up for some accounts. Apparently they’re working to get it fixed ASAP for peoples timelines to come back.
That might explain some things. I logged into the website earlier this evening and it looked a little different!
Yes007
7/Red/Blk/OD7-21/EDD(11/02-11/30)/Order on hold
My SA is a joke. She randomly called me couple of times - First time, "you want color change correct, which color do you have in mind". Second time, "As far as delivery date as soon as I have info i will reach out". Both the times I believe she meant to call some other customer(s). LoL
MBx4
Member
Maliks
MYLR White/White. Order: 6/20. Del: 9/17 VIN:268X
E30-4ME
Member
dualmotor
Member
Ordered: 7/4
MYLR White/Black/20’’/No Tow/ No FSD
Had EDD of 9/15 - 9/30 and just changed this evening to 7/29 - 8/7
dualmotor
Member
That’s super quick! I ordered 7/13, MYLR White/White/20”/No Tow/No FSD. I had an EDD of 9/20 - 9/30 up until last Friday where my EDD disappeared and is still gone.
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