Well that was interesting... I didn't even meet Chelsea, who is my DS. A nice young guy named Philip did all my paperwork and got me through delivery and was patient while I looked over everything and took pics. 5-10 minutes of paperwork, paired my phone, got my app working, set my options. Bam. Done in 20 minutes then I spent the rest of an hour taking pics since I have to leave it there. Have the detailer coming to transport it for full PPF and ceramic coating/tint and dashcam install. I'll post more when I get home.