TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC
  1. TMC is currently READ ONLY.
    Click here for more info.

Denver area service centers

Discussion in 'Mountain/Southwest' started by Dan Baldwin, Apr 20, 2019.

  1. Dan Baldwin

    Dan Baldwin Member

    Joined:
    Jul 2, 2018
    Messages:
    226
    Location:
    Boulder Co
    It looks like there are two service centers in the Denver area, one in Denver and one in Littleton CO.
    Is either one preferred over the other ? I couldn't come up with much in the way of online reviews.

    I live in Boulder so I'm waiting for the "almost ready" SC to open in Superior CO. Does anyone have any info about when that will happen ?
     
  2. Jaciee

    Jaciee Member

    Joined:
    Oct 16, 2018
    Messages:
    41
    Location:
    1AU
    Maybe it will open in May. Tesla's Superior store still moving forward despite company's online pivot, town officials say
     
  3. Ostrichsak

    Ostrichsak Active Member

    Joined:
    Sep 6, 2018
    Messages:
    3,178
    Location:
    Colorado, USA
    I'm only aware of the Littleton one and often hear to some refer to it as the "Denver Service Center" so maybe that's the 2nd one you're seeing and also why reviews are limited?
     
  4. verdee

    verdee Member

    Joined:
    Jan 5, 2015
    Messages:
    121
    Location:
    Denver, CO
    There used to be a small one in Denver near monaco and evans. It moved to Littleton
     
  5. 303JeffB

    303JeffB Member

    Joined:
    May 9, 2017
    Messages:
    62
    Location:
    Colorado
    And it reopened a number of months ago. You can select it when you use the scheduler on the website or in your app.
     
  6. Barry

    Barry Active Member

    Joined:
    Aug 9, 2013
    Messages:
    1,801
    Location:
    Colorado
    Yes. I went to the Evans Ave. SC a few times before Littleton opened. When Littleton first opened, they closed Evans. They reopened it to cut down the backlog.

    I'm equidistant from both, so I chose Littleton as it's a nicer area and significantly larger, but it really shouldn't matter.
     
  7. Dan Baldwin

    Dan Baldwin Member

    Joined:
    Jul 2, 2018
    Messages:
    226
    Location:
    Boulder Co
  8. John Surek

    John Surek Member

    Joined:
    Jul 25, 2017
    Messages:
    47
    Location:
    Windsor Colorado
    there are indeed two service centers. the one in Denver (Evans ave.) is the old location that they were going to close after the new on open in Littleton but since Littleton is so busy they kept the other open. my car is at the Evans ave. location right now. it lives at the service center. I"m thinking its time to move on from this continuing bad experience.
     
  9. mwoz

    mwoz Member

    Joined:
    Aug 8, 2014
    Messages:
    146
    Location:
    USA
    I picked my X up at the Evans ave SC 2.5 years ago and it just surpassed 100,000 miles. There have been some minor issues along the way, but the car has surpassed my wildest expectations. Hope you are able to get your issues straightened out.
     
  10. Dan Baldwin

    Dan Baldwin Member

    Joined:
    Jul 2, 2018
    Messages:
    226
    Location:
    Boulder Co
    John, I am sorry to hear of your situation. Unfortunately I seem to read and hear of more and more of these unsatisfactory experiences. In your case, is it "one issue after another" or is it an issue(s) that are not being repaired properly ?
     
  11. sdoorex

    sdoorex Member

    Joined:
    Feb 25, 2015
    Messages:
    263
    Location:
    Front Range, CO
    #11 sdoorex, Apr 30, 2019
    Last edited: Apr 30, 2019
    I'm not John but my car has also been into the service center a lot. I bought my 2013 S P85 used in 2015 before the CPO program came out with 24,000 miles and now have nearly 96,000 miles. I do not know what repairs were needed before I bought the car however while I have owned it, I have had to have the following repaired:
    • All Door Handles - Gen 1 replaced with Gen 2
    • Front Door Handles - Gen 2 replaced with Gen 3 (ESA)
    • Rear Door Handles - Gen 2 rebuilt to Gen 2.5 (ESA)
    • Rear passenger window motor - window fell while driving on the highway in a rainstorm
    • Universal Mobile Connector - Gen 1 replaced with Gen 2 (ESA)
    • Multimedia Console Unit - Replaced due to bubbling in touchscreen digitizer glue caused by heat exposure (ESA)
    • Multimedia Console Unit - Previous replacement from this spring is about to be replaced again due to yellow banding that has appear surrounding screen (ESA) - Part currently on indefinite back-order while waiting for a future engineered part revision to prevent yellowing from re-occurring.
    • Main battery rebuilt - battery was shipped back to California for rebuild to replace a defective cell or modules
    • Heater core replaced due to fault discovered by Service Center
    • DC/DC converter replaced which prevented Air Conditioning
    • HVAC fan replace due to failing bearings (ESA)
    • Radiator fan replaced due to failing bearings
    • Passenger side interior trim due to Alcantara bubbling due to failed adhesive, might have to have the passenger side replaced for the same problem soon.
    • All brake rotors replaced with newer generation due to excessive oxidation build up caused by poor metallurgy
    • TPMS system replaced due to defective TPMS controller
    • Rear view mirror replaced due to failure to to dim to obscure headlights
    • Drive map light replaced due to failed actuator button
    • Rain sensor/rear view mirror cover replaced due to failed brackets
    • Brake lights assemblies repaired to correct inadequate weather-sealing
    I've had my 12V battery replaced too but that's really maintenance that needs to happen in most vehicles every ~4 years anyway. You would only need a few people with an experience like mine to really through off the reliability average. That's also why I view the CR scores as pretty accurate, especially since they show earlier models like mine to have worse reliability than the newer models because it takes Tesla a while to iterate repairs.
     
    • Informative x 1
    • Like x 1
  12. sdoorex

    sdoorex Member

    Joined:
    Feb 25, 2015
    Messages:
    263
    Location:
    Front Range, CO
    Looks like the North Denver service center is now open.
    35444EE8-1EB4-44D6-B70D-EDCF1C63A68C.jpg
     
    • Helpful x 1
    • Informative x 1
    • Like x 1

Share This Page

  • About Us

    Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.
  • Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


    SUPPORT TMC