You have 72 hours from the time you made the dep to transfer to another car.
Not sure where your getting your info from. I just got my s85d 3 months ago.
I originally put a deposit on a CPO. It was an 85 and after driving it felt slow compared to the D. That deposit was easily transferred to an inventory car by the showroom staff.
So let's say I want to see a CPO car. There aren't any pictures. I'd have to put down a $1000 deposit so they can "transfer" it (30 miles away). Then once they have my $1000 deposit, they will arrange me to see the car, as is. Let's say I don't like the condition, and its stuff they won't fix like scratched/worn seats. They keep my $1000? i.e. I have to buy another Tesla? That sucks because what if that is the only one that meets my price/color/package combination. They should just give you the $1000 deposit back.
It's clearly listed on the forms that you sign and I went through this today. Once you place your order and the car is in transit the money is Tesla's. I did the same thing that you did, placed an order for a P85+ and backed out today because I found a D, was told the $1K was non-transferable to any car period.
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Exactly, it happens all the time. I backed out and was told that my dep was non-refundable. I am at peace with it but it would have been nice if I could have put it towards another car but nope. Tesla would not even let me sit in the car once it was here, I could only stand by it and look inside while they held the door open (keep in mind this was my 6th Tesla in 3 years), ****** customer service. Nonetheless it was MY choice to back out.
What? So pretty much once you put down the $1000 deposit, you have to buy that car otherwise you lose your deposit? You can't even transfer it to another CPO or a new car? That's kind of insane.
In my situation I dont feel like I should push, it was my choice to back out....I knew the policy when I put the dep down. If Tesla wanted to transfer or refund the $1K they would, they clearly dont so that's that.If you push hard enough you can get your deposit back.
Ok I can understand why the no option for refund or transfer. At that point money has to be spent to move the car to a local delivery or service center for your inspection.
In my situation no time or money was spent by tesla so transferring or getting a full refund was possible.
All the above diacussion seems to apply to deposits for CPO cars.
In the case of a "reservation payment" of $5,000 for a Model X, my email says it can be applied to a Model S.