I live in Australia and am the proud owner of a Model S. It is a great vehicle but one of my problems is that when charging at a destination charger rated at 22Kw it only charges at 11Kw max. When purchasing the car I was shown all the maps displaying Superchargers and Destination chargers and was made to understand that I was getting free charging for life but no mention was made that Destination chargers although rated at 22Kw would only charge at 11Kw unless the car was a pre 2016 model. I am now advised that I could get a software upgrade to make it charge at 17.5Kw at a cost of $3000.00.
No mention was made of this shortcoming or the Upgrade at the time of purchase. This upgrade should be free.
What do you think.
No mention was made of this shortcoming or the Upgrade at the time of purchase. This upgrade should be free.
What do you think.