Purchased a wall connector from the Tesla website a few weeks ago. Long story short DHL has lost the package - they're unable to locate it in their warehouse and are now reviewing CCTV. They haven't given me a timescale but by the sounds of it it's not going to be a quick process.
Based on your experiences with Tesla Customer Services do you think they will ship me out a new one while DHL investigate? The whole thing is pretty ridiculous really - I'm driving a lot for the holidays and going to a supercharger every single time is becoming frustrating.
Based on your experiences with Tesla Customer Services do you think they will ship me out a new one while DHL investigate? The whole thing is pretty ridiculous really - I'm driving a lot for the holidays and going to a supercharger every single time is becoming frustrating.