Real tint shops have pattern cutters with patterns for most cars. They perfectly precut the tint to your windows so the edges are exactly perfect. If he does not have a cutter, then he can never achieve high quality results. Before the cutters, which is a long time ago, they went through a lot of razor blades with steady hands to get good results. That dude used a dull kitchen knife on your car.
This isn't always true. If the tinter is skilled, they can do hand cuts. I know of at least two tinters in my area that do hand cuts and they come out perfect. However, this person is a butcher and not a tinter.
I can sympathize. Up until this year, I drove 1.5 hrs away from my house to get my ppf and tint done by the same place (they did 4 of my cars in 10 years) …. I found a more local place (15 min away) to put ppf back on a single door.
The local place criticized the ppf that I had always went to , but when they did it, they didn’t wrap the edges of the car door. I didn’t realize it until a few days later. But I knew I was trading it in and I didn’t want to take more time off, rent another car, for them to redo it.
Now for some advice…. Are they authorized dealers/installers of the tint/ppf?
If so, contact the manufacturer and let them know. Some manufacturers don’t want bad installers giving their product a bad name. They may be able to offer a solution or put pressure on the shop to make it right. Good luck!
If you’re in the Chicagoland area, I can give my recommendations….
If anyone is looking to get their car PPF'd in the Chicagoland area, I highly recommend midwest autobahnd: Midwest Autobahnd Ross is amazing and is service-obsessed. Excellent work - I also got my front windows and windshield tinted; had a little bit of hiccup's but Ross went out of the way to do right by me.