Did I just screw up selling my Model 3?

[acarney]

So I’m getting my car ready for Vroom to pickup tomorrow and I remember someone mentioned to delete all my personal settings from the car... I went to “Service” and then “factory reset”. It rebooted the computer and seemed to reset everything and remove my profile and WiFi network and stuff... but it also removed my odometer reading! Now it just shows “odometer —“ at the bottom of the little cards on the bottom left and when I go into the main menu screen it shows “— mi”

I KNOW tomorrow morning the carrier is going to want to document mileage on the car... what the hell did I just do?! How do I get the odometer back? Even in the app it just shows up as blank...

 

[RayK]

Uh, maybe drive the car a short distance? I would never believe that there would be any way an owner would be able to reset the main odometer.

 

[Adam3]

Drive it a few miles? Any change?

 

[PACEMD]

Scroll down to get lifetime milage...........right? Trip A......

 

[cypho]

Well that's a fun bug.

Or perhaps it's a feature. You can now sell it as new with 0mi on the odometer.

 

[acarney]

Good call! You guys fixed it. Within 10 feet it came back... odd that you had to get the car in motion. I had sat in it for a good ten minutes poking around and wondering if it would come back...

So I guess tomorrow just delete my phone key and use the keycard for hand it off to Vroom?

Then premium connectivity can be cancelled from my Tesla.com account, right? Anything else I need to worry about resetting or deleting?

 

[acarney]

Scroll down to get lifetime milage...........right? Trip A......

Ya, that was blank too. Everything was until I moved the car about 15 feet... so crazy to see that after I signed an odometer accuracy and disclosure document, lol.

 

[jjrandorin]

I havent sold (or lease returned) a tesla but I would delete the phone as key tonight, instead of tomorrow. No need to have that in there tonight that I can see, since you have both keycards.

I HAVE lease returned several BMWs though, and it is absolutely correct that you have to take care to delete all of your information, because no one else is likely to do it for you.

You probably did this already as well, but make sure you check the frunk, trunk, sub trunk, back of seat pockets, and glove compartment and remove all that stuff now. No reason to wait, unless you are planning on driving somewhere between now and tomorrow.

 

[acarney]

I havent sold (or lease returned) a tesla but I would delete the phone as key tonight, instead of tomorrow. No need to have that in there tonight that I can see, since you have both keycards.

I actually sent one keycard off already to Vroom and will hand the other off to the driver tomorrow. I guess I can delete the phone key tonight... just need to verify my card works first... I haven’t used it since the day I took delivery of the car, lol

 

[PACEMD]

I would wake up at 5:47 am, sneak out to the car and delete the phone key. I would strongly advise wearing a disguise, you know, just to be on the safe side. But that may just be me.........

 

[AxlxA]

How come you sold ?

 

[jjrandorin]

How come you sold ?

I think because the value was good, and the OP is looking at model Y or something... at least that is what I remember reading here in various threads. Could be remembering it incorrectly though.

 

[acarney]

I would wake up at 5:47 am, sneak out to the car and delete the phone key. I would strongly advise wearing a disguise, you know, just to be on the safe side. But that may just be me.........

As already mentioned, I placed an order for a Long Range Model Y at the start of September... no VIN yet and I really wanted to add EAP for $4k, lol

 

[vickh]

As already mentioned, I placed an order for a Long Range Model Y at the start of September... no VIN yet and I really wanted to add EAP for $4k, lol

mileage/trim? what did Vroom pay? I'm debating doing the same when the 3 rows Y is released...

 

[SlimJim]

When I sold my Tesla to Vroom, I tracked it for a few days.
The App could not track the car while being transported on the truck but when they unloaded and moved the car it showed up on the app again.
I watched the battery go down lower and lower.... below 20% ....

 

[Wennfred]

I remember you, I told you to make sure you return the car to factory default so that all of your personal info is gone.

Post your new Y when you get it.

Fred

 

[acarney]

I remember you, I told you to make sure you return the car to factory default so that all of your personal info is gone.

Post your new Y when you get it.

Fred

Ah ha! So you’re the one that spooked me!

 

[Wennfred]

Ah ha! So you’re the one that spooked me!

Yeah saw it on one of DÆirk video’s to set to factory before selling.


Fred

 

[RandyS]

After you see the car travel via your app and are satisfied it reached its destination, you also want to go into your Tesla account on the website and under the "manage" button for the car, there is another button that says "remove car". Then the new owner won't be able to supercharge on the credit card tied to your account...