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Did Tesla change extended warranty- no charge for service

Discussion in 'Tesla, Inc.' started by Sharkdiver76, Mar 20, 2019.

  1. Sharkdiver76

    Sharkdiver76 Member

    Joined:
    Jan 16, 2014
    Messages:
    160
    Location:
    San Diego
    Did Tesla change their extended warranty plans? I used it for the first time last week after getting water in the tail lights, I was expecting to pay $200 deductible however when I got service invoice it said no charge and didn't ask for it when I picked the car up.

    I also had a bad tpms sensor so they upgraded my gen1 system with the newer sensor system as well for no charge. After some bad previous service visits in San Diego them seem to have really stepped up their game, wait time and communication was great.
     
    • Informative x 1
  2. Dan Detweiler

    Dan Detweiler Active Member

    Joined:
    Apr 21, 2016
    Messages:
    2,329
    Location:
    Canton, Georgia
    How any miles do you have on the car? If it is within the stated warrantee then it should have been covered.

    Dan
     
  3. StealthP3D

    StealthP3D Active Member

    Joined:
    Dec 12, 2018
    Messages:
    2,562
    Location:
    Maple Falls, WA
    Shhhhhh.....don't tell everyone - then Tesla will experience another growth spurt and the service centers will be over-loaded again!;)
     
  4. Tam

    Tam Well-Known Member

    Joined:
    Nov 25, 2012
    Messages:
    6,131
    Location:
    Visalia, CA
    I guess it depends on locations and the mood of staff. Some don't some do.

    Per policy, yes on $200 deductible.

    They could replace your TPMS with the same old system. I should cost you an upgrade for new system.

    Enjoy the courtesy while you can.

    Future is another guess!
     
  5. Sharkdiver76

    Sharkdiver76 Member

    Joined:
    Jan 16, 2014
    Messages:
    160
    Location:
    San Diego
    Car is out of normal warranty- miles don't matter, it is a 2013 and have had for 6 years.

    Yes I am happy that sensors did get updated, I was pretty surprised when I dropped it off and they stated they would upgrade for no charge under warranty. Just went over both invoices one before service and one after, I just didn't want to get billed later. Makes spending the $4k almost worth it since this is the first visit since buying the extended warranty.
     

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