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Did Tesla match your Carmax quote on your Tesla trade-in?

Discussion in 'Model 3: Ordering, Production, Delivery' started by Firewired, Aug 19, 2018.

  1. Firewired

    Firewired Member

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    We got a low ball offer on our Tesla trade-in. Our Advisor told us to go to Carmax and get an offer and that they would pay whatever Carmax offered. We then went through Carmax and got offered a few thousand more. We took the Carmax offer back to Tesla. After a week later Tesla came back, said they had been mistaken, and meeting Carmax offers only applies to non-Teslas. Is that true? Has anyone had Tesla meet a Carmax quote for a Tesla trade in recently?

    Thanks.
     
    • Disagree x 1
  2. Firewired

    Firewired Member

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    We got a low ball offer on our Tesla trade-in. Our Advisor told us to go to Carmax and get an offer and that they would pay whatever Carmax offered. We then went through Carmax and got offered a few thousand more. We took the Carmax offer back to Tesla. After a week later Tesla came back, said they had been mistaken, and meeting Carmax offers only applies to non-Teslas. Is that true? Has anyone had Tesla meet a Carmax quote for a Tesla trade in recently?

    Thanks.
     
  3. Firewired

    Firewired Member

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    We got a low ball offer on our Tesla trade-in. Our Advisor told us to go to Carmax and get an offer and that they would pay whatever Carmax offered. We then went through Carmax and got offered a few thousand more. We took the Carmax offer back to Tesla. After a week later Tesla came back, said they had been mistaken, and meeting Carmax offers only applies to non-Teslas. Is that true? Has anyone had Tesla meet a Carmax quote for a Tesla trade in recently?

    Thanks.
     
  4. outdoors

    outdoors Supporting Member

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    That is true. Vroom and Carmax offers apply to non Tesla cars. On occasion an OA will make a mistake and say they match the offer.

    Mistakes happen in life. I tend to be more forgiving of issues like this. Others not so much. To each his/her own.
     
  5. outdoors

    outdoors Supporting Member

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    Double thread. Mod please delete.
     
  6. willa1975

    willa1975 Member

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    Tesla offered me $1500 more than CarMax
     
  7. ek993

    ek993 Member

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    Tesla gave me a seriously low trade in offer on my Range Rover - tried Vroom who offered more and thought - let me try a 5 day eBay auction, nothing to lose. I sold it quickly and painlessly for 50% more than Tesla’s offer.

    Might be something for you to consider rather than losing out on thousands with trade ins.
     
  8. Firewired

    Firewired Member

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    Thank you, I really appreciate the suggestion. This is our fourth Tesla and has not gone smoothly, honestly I can attest to being a little frustrated by the poor communication and mis-information. I know it will be a great car, but the transaction has been rocky. I can’t imagine what impression a first time Tesla buyer would be thinking.
     
  9. TampaRich

    TampaRich Member

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    I was told that same thing. Carmax came in $2000 below Tesla on a low mileage 2013 Nissan Pathfinder. I think everyone is disappointed when they find out that their used cars, no matter how good the condition is, have depreciated so much.
     
    • Like x 1
  10. MXWing

    MXWing Active Member

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    No direct experience but what you have reported I have read elsewhere.

    No one is happy at what Tesla gives for trade ins.
     
  11. uicandrew

    uicandrew Member

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    i went to carmax first, and got $28k for my 2016 infiniti car. Tesla's offer was $28,400. KBB instant offer was $27k. i did not try vroom like i've read on other websites.
     
  12. willa1975

    willa1975 Member

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    Trade-in credit and tax savings for me were very close to what I would get for the car selling privately.
     
  13. prash

    prash Member

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    I was one of the lucky ones when Tesla told that they would match vroom offer for my 90D Tesla trade in(which was 6500$ more than Tesla's offer)!. I have never heard of Tesla matching any other offer for Tesla trade ins, but somehow I got lucky.
     
  14. PhilDavid

    PhilDavid Member

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    Why don't you list the car here for a little bit more than the CarMax offer? You have nothing to lose and will likely sell the car.

    Selling private party is not so difficult.
     
    • Like x 1
  15. Brando

    Brando Active Member

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    Just a random THANKS. You seem to be supplying Texas with used Teslas.
     
  16. hulk2k17

    hulk2k17 Member

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    Without sharing my CarMax offer, Tesla exceeded it by $100 when I submitted the trade in request to them.

    YMMV
     
  17. oracleicom

    oracleicom Member

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    Tesla matched my CarMax trade in quote which was $1,200 more than Tesla's.
     
    • Like x 1
  18. Richmoba

    Richmoba New Member

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    To my surprise and bewilderment Tesla refused to match the car max quote on my 2016 MS ap-1 Tesla trade-in., I am still trying to figure out how to convey to them that this is a monumentally bad move on a few fronts.

    1. The message that it is delivering to existing Tesla owners is that Tesla has no interest in making our upgrade experiences smooth with Tesla. Because we are being forced to deal with multiple parties if we want to upgrade our Tesla's.
    2. They typically low ball us with their quotes and when they do it feels like they are going against Elon's "Promise" that Tesla's will hold value at least as well as Mercedes.
    3. Them not wanting their cars back for resale purposes really concerns me, if they don't want them back and are not confident that they of all people or organizations can resell them why would we want their cars or to be stuck with them in the future?
    4. etc.
     
  19. Firewired

    Firewired Member

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    They would not match Carmax on our Tesla either. I appealed it up the chain and was told they no longer match Carmax for Teslas, only for non-Teslas. Weird, cause it would be a safe bet to use the Carmax quote, as well as allow the owner to benefit from the tax benefit of using it as a trade.
     
  20. TexasGator

    TexasGator Member

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    Tesla beat the Carmax offer by 5% in our case for a non Tesla
     

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