Picked up the blue MX 100D today. Car looks nice. Wife was nervous because it's bigger than what she's been driving but reports she was quite comfortable driving it, etc. So far, the car's fine.
The pickup experience kinda sucked.
I'm sure it's partly that expectations were high. It's been reported as a good experience. You have to wait many weeks for the car, drive to the special delivery location, etc etc. Was a let down.
We arrived @ the Fremont DS at 10:30 and were (eventually) met by our delivery person. She walked us out to the car, checked the vin, and said 'here it is. do you want to take delivery?' I told her we wanted to look the car over first and that seemed fine with her. We inspected the car, fumbled a bit with the key fobs trying to figure out how to use them, kids were trying to understand how to control the FWD - she just stood there.
After maybe 10 minutes of checking and fumbling I finally started asking. 'how do you use the key fob'. She showed us. 'what are these things in the frunk?' She actually didn't know. There's an electrical connector w/ 3(4?) 18" long wires on it that was in there - she wasn't sure that was supposed to be there (is it?). There's a thing that looks like a big eye hook. She didn't know about that either.
Even basic questions she had no idea about. How do you open the glove compartment? How do you lock the car (just walk away, apparently?) What happens if the battery runs out on your keyfob - is there some way to open and start the car? Is there an indication somewhere that the fob battery is running low? What if I loose a keyfob? How do you turn off the air? nothing. Almost no question we asked she had an answer to.
I mentioned that I thought someone was supposed to explain the car to us. Apparently not - she just tells us how to drive it ("push down on the stick thing and press the pedal") and we can sign up for a new owners class "if we're confused". At that point she walked off to go prep the docs while we were trying to figure out how I'd unintentionally turned the air on full blast.
I suppose this weekend I'll have to RTFM.
The pickup experience kinda sucked.
I'm sure it's partly that expectations were high. It's been reported as a good experience. You have to wait many weeks for the car, drive to the special delivery location, etc etc. Was a let down.
We arrived @ the Fremont DS at 10:30 and were (eventually) met by our delivery person. She walked us out to the car, checked the vin, and said 'here it is. do you want to take delivery?' I told her we wanted to look the car over first and that seemed fine with her. We inspected the car, fumbled a bit with the key fobs trying to figure out how to use them, kids were trying to understand how to control the FWD - she just stood there.
After maybe 10 minutes of checking and fumbling I finally started asking. 'how do you use the key fob'. She showed us. 'what are these things in the frunk?' She actually didn't know. There's an electrical connector w/ 3(4?) 18" long wires on it that was in there - she wasn't sure that was supposed to be there (is it?). There's a thing that looks like a big eye hook. She didn't know about that either.
Even basic questions she had no idea about. How do you open the glove compartment? How do you lock the car (just walk away, apparently?) What happens if the battery runs out on your keyfob - is there some way to open and start the car? Is there an indication somewhere that the fob battery is running low? What if I loose a keyfob? How do you turn off the air? nothing. Almost no question we asked she had an answer to.
I mentioned that I thought someone was supposed to explain the car to us. Apparently not - she just tells us how to drive it ("push down on the stick thing and press the pedal") and we can sign up for a new owners class "if we're confused". At that point she walked off to go prep the docs while we were trying to figure out how I'd unintentionally turned the air on full blast.
I suppose this weekend I'll have to RTFM.