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Disappearing Documents?

Discussion in 'Model 3: Ordering, Production, Delivery' started by SpiceWare, May 7, 2018.

  1. SpiceWare

    SpiceWare Member

    Joined:
    Sep 5, 2015
    Messages:
    773
    Location:
    Fresno, Texas
    Friday night my ISA sent me
    I haven't seen them yet, so suspect the ISA really meant 1-2 workdays. However, I have noticed that the Documents section frequently doesn't show up, so wonder if something might be up with my account. Anybody else seen this?

    No Documents.png Yes Documents.png
     
  2. Omaha

    Omaha Member

    Joined:
    Apr 8, 2018
    Messages:
    37
    Location:
    Omaha, Nebraska
    They come as PDF for electronic signature over email. It's not from your ISA, and after I prodded mine after a day or two, he got the team to send them within 15 minutes. It was also at that time that final payment was enabled online.
     
    • Informative x 1
  3. SpiceWare

    SpiceWare Member

    Joined:
    Sep 5, 2015
    Messages:
    773
    Location:
    Fresno, Texas
    Thanks! I did drop my ISA a note this morning, so will keep an eye on my inbox :)
     
  4. SpiceWare

    SpiceWare Member

    Joined:
    Sep 5, 2015
    Messages:
    773
    Location:
    Fresno, Texas
    Heard back from my ISA - clarified that meant end of tomorrow, so workdays it is. Also said no issues with my account, so not sure what's up with the disappearing Documents section.
     
  5. paulvinh

    paulvinh Member

    Joined:
    Mar 9, 2018
    Messages:
    230
    Location:
    Los Angeles, CA
    Off topic question...We dont sign those documents until ISA contact us right?
     

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