Some people on FB are reporting VINs disappearing and then reappearing with the same number. Mine is now gone but my delivery appointment is still showing on my Manage page. Any idea what could be the deal with this?
Disappearing VINs?
- Thread starter 5513MKII
- Start date
Yeah I know VINs can get reassigned sometimes, but it seems like something else is going on here. I don't have a MVPA yet (delivery is in 8 days) but had a VIN and still have the appointment showing
Have the same problem only this is the second time a vin has magically vanished. Full story is that I had one MY ready for delivery beginning June Vin # 6500. I asked for a 7 day delay, as I was in process of selling my car, and the Springfield NJ delivery center would not help me out and said I would have to wait for another MY. At that point I was ok with that and asked to add a hitch to my order. No problem, they said and I would not go to the back of the line and I should have a car within a short period of time. 2 or 3 weeks later Im assigned a new Vin # 185xx. Ok I thought, but 2 days later the Vin number is gone from my source code. I ask whats up and am told that the number I was assigned was in “error”. That’s ok because I know it was the end of the qtr and they gave the car to someone on the west coast so they could deliver it to pump up their numbers. I also was ok to get a car with a higher Vin as I was aware of all the delivery “issues” with the low Vin # cars. Two weeks ago I was assigned another Vin # 15xxx. I thought that this was weird and asked and was told that the numbers were not really sequential. Forward to today and my Vin has vanished again!!!
Would really like to have one the the cars but because they are SO DISFUNCTIONAL, don’t know what to do! If they treat me like this BEFORE they have my $$$$$, what are they like after. Might just bag it and buy the Porsche Macan instead.
Ha not sure whats up . I spoke to someone at Tesla today who said my car was in transit and all was fine.
Now vin has vanished .
Wtf
Now vin has vanished .
Wtf
Mine disappeared this morning also. Spoke to my delivery specialist who said the same vin is still assigned and no issues. Should be getting a call when they receive it.
Thanks thats a little reassuring considering we can't reach anyone till Monday.
Nothing surprises me anymore
Nothing surprises me anymore
You can try the chat. I went there first and they told me the vin was still assigned. I emailed the delivery specialist to confirm. They were the only ones who were able to figure out I was assigned a ghost vin 6 weeks ago. I’d still be waiting otherwise!
Hawkstrike
Member
I was assigned a VIN July 9 (showed up in source then on order page shortly after). The next day I got the prepare for delivery text and immediately called the delivery center and scheduled 07/21 delivery in Charlotte NC.
Yesterday they called and said my vehicle was not expected to arrive until 07/25, and they asked to schedule a delivery appointment for 07/26, which I did.
This morning I checked my order page and the VIN has disappeared. Based on so many other users having the same issue I’m not too worried, but will be calling the delivery specialist as soon as they open today.
I should note that my delivery appointment is still showing for 07/26 on my order page.
Yesterday they called and said my vehicle was not expected to arrive until 07/25, and they asked to schedule a delivery appointment for 07/26, which I did.
This morning I checked my order page and the VIN has disappeared. Based on so many other users having the same issue I’m not too worried, but will be calling the delivery specialist as soon as they open today.
I should note that my delivery appointment is still showing for 07/26 on my order page.
Thanks for the info. Hawkstrike after you speak to them today please do remember to report findings.
Here is NewJersey My service center is closed on Sunday so no advisor to communicate to
Thanks
Alot
I am scheduled for delivery later this week
All the best
Anthony
Is your VIN showing in source? Mine is missing on both the order page and source as of yesterday but still have my MVPA. Wondering if something was changed on the backend with code.
Good question and mines is totally wiped but since its many of us and not just one or two perhaps its a glitch
My VIN appeared this week after placing an order on 7/1 but than disappeared after 24 hours, spoke to my delivery specialist and they told me my VIN is still attached to my account and that the car is in transit. I should expect delivery soon in the next coming days.
Same here, VIN disappeared but delivery appointment and MVPA are still there. Scheduled for delivery last week of July.
My VIN reappeared yesterday. It never left from the Tesla-side app (my SA sent me a screen shot) but it departed then returned to my Manage page...same VIN. Weird.
My advisor replied to my email saying not sure why it left my page but he confirms its still listed on his side and delivery is this week
My VIN disappeared too and I wish I wrote it down. Delivery is in a week and I gotta get the insurance.
Mine disappeared last week and just reappeared today. Car isn’t arriving at service center till 7/25(was originally 7/21). Pick up is still 7/27. So 75% chance it doesn’t show up on time.
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