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Disappointed in app, features

Discussion in 'Model S: User Interface' started by richardfallows, Jan 14, 2015.

  1. richardfallows

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    newbie just got my tesla ms85d iam in Canada not as happy as I thought I would be
    first got the car big storm came in the wipers got frozen in could not clean them so I wanted to turn on the wiper heaters
    well you cant do that from the app and you cant turn on the defrost as well just the car heater so I had to sit in the car for 35 min waiting for the wipers to get loose enough to start cleaning the windshield a big design flaw in my mind
    then I call about this and all I get is what a good idea they would not tell me when they are going to put this in the app or not same disappointment when I picked up the car it was not all there was the old seats not the new and no consul
    plus I was under the impression it would have autopilot and all the new stuff talked about
    anyway they just keep saying its coming, to be honest I would have waited for the car to be ready finished then I could have left my 150,000 in my stocks and made more money while waiting anyway just sayin
     
  2. bonnie

    bonnie Oil is for sissies.

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    Moderator note: Moved out of News into Model S subforum.
     
  3. FourBucks

    FourBucks Member

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    Buyer's remorse? I'll take it off your hands.

    Try punctuation, makes reading posts much easier.
     
  4. richardfallows

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    no problem its for sale
     
  5. NigelM

    NigelM Recovering Member

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    That's a shame, but I'm genuinely curious: Is there a car out there with windscreen wiper heaters that can be started by remote app?
     
  6. dsm363

    dsm363 Roadster + Sig Model S

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    Given that it's software and the car just came out and these features can be added over time you're really disappointed enough to take a $10,000+ dollar hit on the car just because of this? Why didn't you check to see if these mandatory features were there before you ordered the car? NigelM has a great question too, what cars do have this feature?
     
  7. Gizmotoy

    Gizmotoy Active Member

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    Defroster access has been high on the list of requested features for the app for awhile now. We'll probably get it eventually. Doesn't seem significant enough to warrant taking a huge bath on the sale, but hey, it's your money.

    To Nigel and others: Hyundais can do this explicitly via their app, and Volvos will restore to the last state (ie, turn the defroster on when you get out of the car, then turn climate control on with the app and it'll include the defroster). I'm not aware of others. BMWs don't.
     
  8. sataponw

    sataponw Member

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    Interesting to hear someone complain about the Tesla app when most if not all of the other automaker are showing off their "latest and greatest" features phone apps at CES 2015 that is coming in the *future* that can control the car just like what we had on the Tesla for a while now. Doesn't really make sense to me.
     
  9. NigelM

    NigelM Recovering Member

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    Interesting, thanks. We've not even had a frost this winter, and ice is something we only use for keeping our drinks cold, so it's not something I normally bother to look for in a car.
     
  10. Zythryn

    Zythryn MS 70D, MX 90D

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    Personally I was quite surprised the OPer expected the Tesla Rep that answered the phone to immediately add that functionality, or tell him when it would be added.

    In Minnesota, when we get frozen windshields I take out the ice scraper. Much quicker and takes much less time. I do know of others that would rather run the defroster though.
     
  11. mkjayakumar

    mkjayakumar Active Member

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    App is not that great, so I am selling a week old car. Thats got to be a new low in here...
     
  12. Johan

    Johan Took a TSLA bear test. Came back negative.

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    I have suggested this to ownership: either have an option for it to tick either in the car or app - do you want the heated wipers to turn on with pre-heating? Seat warmers? Rear defrost (includes side mirrors). I would have this checked all the time. All these heating features are very useful and draw far less energy than the resistive cabin heater anyway. When it's there on the car it is kind of annoying that you can active it remotely - after all I'm thinking it would be fairly easy to impletement. Low hanging fruit.
     
  13. mrElbe

    mrElbe Member

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    Just like with any other car, a simple ice scraper or credit card would have freed the wiper blades. Snow brush with ice scraper is usual winter equipment around here and Orillia.
    And about the comment of leaving the $ 150k in the stock market, that would be a good one right now with the market tanking.
     
  14. LetsGoFast

    LetsGoFast Active Member

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    I'd love defrost and seat heating to be an option in the app.
     
  15. NigelM

    NigelM Recovering Member

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    #15 NigelM, Jan 15, 2015
    Last edited: Jan 15, 2015
    Mod note: all the personal stuff went to snippiness. Folks, there's any number of reasons why someone's writing style might not be as good as yours, no need to put them down because of it.
     
  16. ecarfan

    ecarfan Well-Known Member

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    I am trying to understand the OP: is he saying that he is selling his brand new S because it does not have "wiper heaters" (I don't know what those are), doesn't have the not-yet-released "Autopilot and all the new stuff" the app will not turn on the defrost, and Tesla would not promise or give a specific date as to when the app would work the way he wants it to, so he is going to lose tens of thousands of dollars (he can't recoup the VAT and license fees) selling it now?

    Surely that can't be right...

    When I lived in Toronto I found that an ice scraper would free up the wiper blades while I had the car running and defrost on max.
     
  17. NigelM

    NigelM Recovering Member

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    As Tesla grows and the owner base expands there will be owners who haven't fully understood what the car can do and what it can't do. That someone can get frustrated with things isn't a surprise but experience tells me that after folks have a little time to consider their own comments then their actions in the end are usually different.
     
  18. richardfallows

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    I just got mine first d in Ontario and at 20 below the range is cut in half
     
  19. GOVA

    GOVA Member

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    Pics or it didn't happen.
     
  20. richardfallows

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    well like I said my rep told me things that were just not true
    and I still don't have the seats I ordered or the consul and for the most expensive sedan in the world I would at least like to get what I was told I was getting
    and there was no mention of
    the range at 20 below cuts in half
    had the car for a cupule of weeks and its required serves twice and is going back next week again just sayin
     

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