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Disappointing delivery that did not happen

Discussion in 'Model 3: Ordering, Production, Delivery' started by CTinCA, Aug 10, 2018.

  1. CTinCA

    CTinCA Member

    Joined:
    Jul 29, 2018
    Messages:
    66
    Location:
    Rancho Palos Verdes, CA
    Ordered 7/31
    Delivery confirmed for 8/12 on 8/2

    Unable to take delivery as Tesla cannot send the MVPA, so no funding... All the excitement has drained out.. I was
    really looking forward to driving my new M3LR this weekend.. I cannot reach anyone on the delivery team to find out
    if they can reschedule my delivery... Very frustrating that Tesla cannot prepare a single mandatory document prior to
    pick up..
     
    • Like x 1
    • Love x 1
  2. ChrisH

    ChrisH Member

    Joined:
    Jun 4, 2013
    Messages:
    879
    Location:
    Milton, wa
    How were you notified about this?
     
  3. CTinCA

    CTinCA Member

    Joined:
    Jul 29, 2018
    Messages:
    66
    Location:
    Rancho Palos Verdes, CA
    Just a quick update.. Received the MVPA after 4:00 PM.. The CU was able to do us a favor and process it and get
    the $$ out via FedEx.. Hope Tesla Finance works on weekends.. Going to the appt and hope we are able to pick up the car..
     
  4. TheLocNar

    TheLocNar Member

    Joined:
    Mar 10, 2018
    Messages:
    551
    Location:
    Chicago
    Good luck!
     
  5. rich89

    rich89 Member

    Joined:
    Jul 7, 2018
    Messages:
    46
    Location:
    Southern California
    If your credit union can give you proof they mailed it such as tracking number and a photo of the check. That is good enough to release the car to you from what I have read.
     
  6. beso323

    beso323 New Member

    Joined:
    Aug 3, 2018
    Messages:
    3
    Location:
    NorCal
    Better than me. I get an email cancelling delivery from the Fremont factory location 14 hours before scheduled delivery.

    Paid all cash so they have all my money and i have no car.

    It was due to logistics systems errors... not sure if they’re shipping the car in from somewhere else or they saw QA issues.

    Disappointing, my S delivery a couple years ago was flawless...

    I haven’t had any luck getting anybody to talk to me so i might just go to the delivery center tomorrow to get some answers.
     
  7. CTinCA

    CTinCA Member

    Joined:
    Jul 29, 2018
    Messages:
    66
    Location:
    Rancho Palos Verdes, CA

    Mine went south again... No e-mail, just a call to cancel my pick up.. Like you “logistical problem”.. I could not get a specific reason until I was able to get someone at the MDR delivery site to answer the phone and take the time to research what happened. Apparently the car is at a staging lot in Burbank and Tesla are backlogged and have not assigned a truck to deliver it from there to the delivery location.

    Tesla may build the cars of the future but if you cannot deliver them to the customer what is the point. Extremely disappointed..
     
  8. CTinCA

    CTinCA Member

    Joined:
    Jul 29, 2018
    Messages:
    66
    Location:
    Rancho Palos Verdes, CA
    Thanx. That is likely to only positive news so far. I have both, but now no car due to “logistical problems”.. I hope it cannot get any more disappointing.. The delivery folks are really working hard to spoil what should have been an incredible experience..
     
  9. favo

    favo P3D+ owner

    Joined:
    Apr 5, 2012
    Messages:
    824
    Location:
    Durham, NC
    My car is currently stuck in Charlotte waiting for a truck to Raleigh. Delivery was scheduled for 8/10. It's a bummer, but these things happen. Try to remember that most everyone at Tesla is doing their best under trying circumstances. If you roll with the punches, before you know it you'll be enjoying the car, and these delays will be a thing of the past. Stay positive.
     
    • Like x 3
  10. MXWing

    MXWing Active Member

    Joined:
    Oct 13, 2016
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    3,797
    Location:
    USA
    #10 MXWing, Aug 12, 2018
    Last edited: Aug 12, 2018
    Financial Partners credit union?

    Been there, done that.

    Worth it in the end.

    You can also tell them you are just gonna drive off.

    “Funding secured”
     
  11. Dana1

    Dana1 Supporting Member

    Joined:
    May 20, 2018
    Messages:
    298
    Location:
    Houston
    So sorry, I’d be super sad too. Doesn’t help right now but you’ll really like the car once you get it...
     
  12. smatthew

    smatthew Member

    Joined:
    Jun 9, 2018
    Messages:
    100
    Location:
    CA Bay Area
    Yeah I got that email Thursday afternoon. Delivery rep was unavailable all Friday so I'm still waiting for a new delivery date.
     
  13. youbumpus

    youbumpus Member

    Joined:
    Aug 16, 2018
    Messages:
    5
    Location:
    Orange County
    Same issues with last minute receipt of contract. Once received, I sent to lender who sent payment immediately. Few hours later, received call from ISA stating delivery scheduled at Costa Mesa, CA for the following day was cancelled and rescheduled. Such a buzzkill.
     
  14. CTinCA

    CTinCA Member

    Joined:
    Jul 29, 2018
    Messages:
    66
    Location:
    Rancho Palos Verdes, CA
    I hope this is not a big issue but several of us seem to be having issues... I would really like to know the truth if there is a problem.. I would like to think that if it was a huge safety issue they would like assign a new VIN..
    Good luck...
     
  15. dailo

    dailo Member

    Joined:
    Jul 22, 2017
    Messages:
    330
    Location:
    Bay Area
    Did you have to pay before they would give you an appointment? I am planning to just do the ACH when I get there.
     
  16. Jedi2155

    Jedi2155 Please Insert a Model 3 into Avatar

    Joined:
    Jul 6, 2018
    Messages:
    521
    Location:
    Diamond Bar, CA
    Happened to me with my RWD model before I canceled it too. Costa Mesa center too.

    They called me about 45 minutes before delivery to let me know my appointment was canceled. Good thing I was already planning to cancel.
     

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