Discount in MyTesla not showing up on my final invoice

[alexhoff]

Hey guys,

So I ordered my X in July. When I log into my Tesla account and do a view spec I have a decent discount in there (I'm Canadian FWIW). I'm supposed to pick the car up tomorrow and I finally got my "final" invoice, but the discount doesn't show up on that. It still shows up in the View Spec portal. What gives? It's material enough that I clearly don't want to give up.

Thoughts?

 

[azred]

Why would you ask those questions here? Call Tesla.

 

[texassuki]

They won’t honor it.
Same issue happened to me.
They will blame on “glitch” and basically say “too bad”.
Seems like a lot of ppl have this issue tho...

 

[Product_Guy]

Hey guys,

So I ordered my X in July. When I log into my Tesla account and do a view spec I have a decent discount in there (I'm Canadian FWIW). I'm supposed to pick the car up tomorrow and I finally got my "final" invoice, but the discount doesn't show up on that. It still shows up in the View Spec portal. What gives? It's material enough that I clearly don't want to give up.

Thoughts?

Are you sure it’s not reflected? They add tax & title, delivery fee if it was an inventory, etc. to that final invoice - so that could make up for the discount.

 

[sataponw]

If it's 100D, you should at least fight for the price adjustment as a result of recent price reduction since Tesla said that undelivered car should get the discount.

 

[boaterva]

If it's 100D, you should at least fight for the price adjustment as a result of recent price reduction since Tesla said that undelivered car should get the discount.

Right, the $3500 USD for cars ordered before the price change definitely should be there That should have been automatic. I suspect this is something else.

 

[boaterva]

This seems like a discount for something else since a July order. I think we need more details if you want assistance here. If you could post the document with name and VIN obscured we could comment further.

 

[alexhoff]

So they didn't honour it. It was a "glitch". The price should be the lesser of the two - time at order, priced new on delivery. Anyway, service department offered me some goodies to make it up for it.

 

[sataponw]

At least they honour the lower price which is better than nothing. Congrats btw. probably will see you around on the road.