OD: 01/18 (actually 01/17 close to midnight)
LR W/B/19
Location: San Jose, CA
EDD changed multiple times
03/19 - VIN assigned early Sunday morning, got message to select date from 03/20, 03/21, 03/22 for home delivery. Sent a text message to 510 number requesting to pick it up in person at the Fremont service center.
03/20 - Picked it up at 3pm.
Noticed three issues:
1. The trunk when closed, the lower left corner was not flushed with the body. It was a few millimeters deeper. It was easily noticeable.
2. The front driver side headlight was not flush with the front trunk. You can't tell with your eyes unless you put your hand and feel it.
3. The right side back door had a slightly larger gap with the body at one place. Very minor.
I went and checked like seven other Model Ys parked next to mine and all had the same issues. So, it is not specific to my car. Informed SA about it. She told me that these are known issues and passed quality control. For headlight (#2 above) she said you can open a ticket and get it checked if they can do anything about it. But the trunk (#1) which was off, she said there is not much they can do about it as that is the way it is for other cars as well.
Overall, I was happy about the support. The car was already unlocked and they told me where it was. I spent 30 mins checking everything before accepting delivery.
Drove MY for the first time today, it is great but I still like BMW X3 though. But this is for my wife who hates going to the gas station.
Immediately after coming home, I replaced the hub caps with the ones that I ordered
online.