Display on phone app Reads “In Service”

[Eric D. Mann]

After doing an update. On my phone app it reads > “In Service”.

Anyone know how to Reset not to say?

 

[PoitNarf]

Usually you get that message when your car is at the Service Center and the technicians put your car in service mode. If your car is not currently being serviced then that's definitely weird. Have you tried rebooting by holding down the two steering wheel buttons?

 

[Eric D. Mann]

Usually you get that message when your car is at the Service Center and the technicians put your car in service mode. If your car is not currently being serviced then that's definitely weird. Have you tried rebooting by holding down the two steering wheel buttons?

 

[Eric D. Mann]

Just did & still states “In Service”.

 

[derotam]

Does the car look/act as if it is in some kind of service mode? If not, try deleting the Tesla App and re-installing, maybe?

 

[Eric D. Mann]

No. I will delete & Advice...

 

[reheat]

The service center usually put your car in service mode when it's in service and your phone will show "In Service" on the Tesla app.
If your car is not in the service center and showing "in service" on your app, you should be able to call your service center and they can reset the status to normal over the air.

 

[Eric D. Mann]

Still there!:-(

 

[sduck]

When your car is actually in service mode, there's a huge watermark across the screen that says so - it's unavoidable. A tesla service person has to enter a code on the car to put it into and out of service mode. If your car is definitely not in service mode, but the app says it is, there must be some messed up communication somewhere. Try deleting the app and reinstalling a suggested above. Do you have multiple teslas? Maybe one that is in service is confusing the app. And maybe there are more circumstances than we're aware of.

 

[Eric D. Mann]

I’ll going to do chat with Tesla. As I wasn’t getting updates. I did have to connect with Tesla to send them to me last night. They installed. So just maybe (as you said) they need to send out a Code to release it from service .

 

[Eric D. Mann]

Did re- stall app and screen.
No other Tesla’s. I reached out to Tesla & waiting answer....

 

[Umberandochre]

After doing an update. On my phone app it reads > “In Service”.

Anyone know how to Reset not to say?

Were you able to resolve this I am in a similar situation on

 

[techdash]

One more thing to try: hold the Tesla logo on the center display and enter the code "service". If you're not seeing the word stamped on the screen in red, this may not help but it is worth a shot.

 

[JediRoman]

I have had this issue for a week. Tried hard reset of car, uninstalled app, I even had my wife add car to her email on her phone and still issue exist. Went to Tesla center and they opened a ticket, really?? This is not a new issue. Two days went by and no call from service. Finally went into service center and threw a fit. The issue was resolved in 10 min. Solution: Tesla service has to reset your service account on their end. Period. Tell them to do their job!

 

[talkingevs]

Maybe you got a brand new Tesla Model S Plaid and they forgot to tell you it was in service before delivery

 

[JaeTheDev]

I’m having this issue as I type. Sent a message to Tesla. Hopefully it gets resolved soon got me.

 

[Aqui0807]

I’m having this issue as I type. Sent a message to Tesla. Hopefully it gets resolved soon got me.

Was anyone able to get this resolved? I have the same Isssue

 

[JaeTheDev]

Was anyone able to get this resolved? I have the same Isssue

Yes. I just wrote service and they fixed it by closing out an open service ticket

 

[jerrryc]

I had the same issue the day after service and re-booting my iPhone resolved it.

 

[SIP_GUY]

Did re- stall app and screen.
No other Tesla’s. I reached out to Tesla & waiting answer....

How do you get in touch with Tesla?? They don't have a phone number for service.