I'm just wondering what you guys think.
Do potential Tesla buyers need to know what the repair times are if they are in an accident? ( even one that is not their fault? )
Everyone.....I'm not making any of this up. I couldn't believe it.
I called the standard Tesla Customer Support line. After explaining my story I was transferred to a Tesla body shop advocate. I didn't even know there was such a group within Tesla.
Anyway - we spoke for about 30 min as I represented more than just myself in the conversation. I represented everyone that was getting their cars repaired at AutoNation in Westmont Il.
After a lot of conversation with the Tesla body shop advocate ( who was extremely kind and compassionate ) I received the following statement from her.
"There has been a tremendous push since February to improve parts availability. Things have gotten tremendously better since February as the average wait for parts has been reduced from 1YEAR TO NOW ONLY 6 MONTHS".
I'm not making that up.
I didn't even know what to say. Tesla is proud of that? 6 month wait time on parts?
OMG.....
I still don't know what to say.
Do potential Tesla buyers need to know what the repair times are if they are in an accident? ( even one that is not their fault? )
Everyone.....I'm not making any of this up. I couldn't believe it.
I called the standard Tesla Customer Support line. After explaining my story I was transferred to a Tesla body shop advocate. I didn't even know there was such a group within Tesla.
Anyway - we spoke for about 30 min as I represented more than just myself in the conversation. I represented everyone that was getting their cars repaired at AutoNation in Westmont Il.
After a lot of conversation with the Tesla body shop advocate ( who was extremely kind and compassionate ) I received the following statement from her.
"There has been a tremendous push since February to improve parts availability. Things have gotten tremendously better since February as the average wait for parts has been reduced from 1YEAR TO NOW ONLY 6 MONTHS".
I'm not making that up.
I didn't even know what to say. Tesla is proud of that? 6 month wait time on parts?
OMG.....
I still don't know what to say.