Can anyone offer email contact for anyone in Tesla Energy that may be concerned about abysmal TE customer service?
A bit of background:
I've had a perfectly functional PowerWall now for four months. My only complaint had been that I have not been able to get Tesla to associate the PW with my Tesla account so that I would have app access. A few days ago, without consulting or informing me, TeslaEnergy apparently remotely reconfigured my PW so that it no longer presented accurate power flows and no longer supplied battery power when solar power disappeared.
A bit of background:
I've had a perfectly functional PowerWall now for four months. My only complaint had been that I have not been able to get Tesla to associate the PW with my Tesla account so that I would have app access. A few days ago, without consulting or informing me, TeslaEnergy apparently remotely reconfigured my PW so that it no longer presented accurate power flows and no longer supplied battery power when solar power disappeared.