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It's a bug. My August '21 Plaid charging door will open on some chargers but not all. Can't yet determine a pattern, no matter the charging source.
Tried moving the connectors various places around the port while pushing the button.
Sometimes it works, sometimes it doesn't. Again, no discernible pattern.
(best guess: 35 different charging sources in 11(?) states - level I, II, SC, whatever)
Since I am 2 inches from the port anyway, if the button doesn't open the port, I just touch it to open.
For me, this is a minor nit (is that redundant?) - certainly not worthy of me taking it in for a fix or calling out a Ranger.
Should it work all the time? Of course it should. But it doesn't. Of course it's a defect, but I can ignore this one. Entertaining in a way.
If the fix involves disassembling the car for a new antenna or such - no thank you - the work-around is less hassle than the repair.
If the fix is software - no problem. Do it.
Curious about the fix if there is one. Anybody have more info?
It should open the door. Is this a new wall connector? Did it ever open the door? Have you set up the wall connector and its WiFi connections? When you connect to the wall connector is it showing any errors? Tesla can do remote diagnoses and repair/replace if necessary. Get the identifying information for the wall connector and call Home Charging Support team at 877-961-7652 and select the option for wall connector. The team is available M-F 8 AM to 5 PM PST.
It's not a bug. It's a broken antenna in the charge port. You'll find if you open the trunk and point inside it it'll work fine. I had mine finally replaced. The part number is:
HV INLET,ASY,NA INTERIM,SX,P2(1567500-70-B)
This is a common issue. Don't kid yourself it's software.
See this thread:
https://teslamotorsclub.com/tmc/threads/can’t-open-charge-port-with-wall-charger.249584/
Yep. Just point at the charge port through the trunk while it’s open. If it works, it’s the same issue as mine and others, almost certainly.OMG. I'm going to try from inside the trunk and see if it works. It sounds like a common issue, very poor quality control on this part it would seem.
It's not a bug. It's a broken antenna in the charge port. You'll find if you open the trunk and point inside it it'll work fine. I had mine finally replaced. The part number is:
HV INLET,ASY,NA INTERIM,SX,P2(1567500-70-B)
This is a common issue. Don't kid yourself it's software.
See this thread:
https://teslamotorsclub.com/tmc/threads/can’t-open-charge-port-with-wall-charger.249584/
Yep. Go tell them the problem and part number and to stop wasting your time!You were spot on. My charging cable opens the port when I aim from inside the trunk, but not from outside the car.
The charge port is located on the left side of Model S, behind a door that is part of the rear tail light assembly. ... If the charge cable is close to the charge port door, you can press the button on the charge cable to open the charge port door even when Model S is locked or a recognized key is not within range