Tesla Motors Club
All,
I am a bit confused. I purchased my MS back in 2018 under the CPO program (no longer around) and I was essentially told the warranty was a new car warranty. Fast forward to today and I have the dreaded replace 12 volt battery message. I reached out to Tesla Service through the app and they are stating the 12 volt battery is not covered under warranty and I have to pay out of pocket.
I find this odd as I see many cases on this forum where the 12 volt battery is covered at no cost. Up to this point all issues have been covered by the CPO warranty and I do not understand why this would not be covered as well.
Any guidance would be greatly appreciated. Thanks
I am a bit confused. I purchased my MS back in 2018 under the CPO program (no longer around) and I was essentially told the warranty was a new car warranty. Fast forward to today and I have the dreaded replace 12 volt battery message. I reached out to Tesla Service through the app and they are stating the 12 volt battery is not covered under warranty and I have to pay out of pocket.
I find this odd as I see many cases on this forum where the 12 volt battery is covered at no cost. Up to this point all issues have been covered by the CPO warranty and I do not understand why this would not be covered as well.
Any guidance would be greatly appreciated. Thanks