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This can only mean one thing... it's currently a seller's market for Tesla. It will be interesting to see if...
1. This reduces the price people are willing to pay for a Tesla "CPO", effectively shooting Tesla in the foot.
2. If this improves the market for selling privately, since you can actually see the car before buying.
Time will tell and Tesla will adjust. I wouldn't be surprised if we see refurbished CPOs return in the near future.
Hopefully they will reconsider this horrible policy. There is another thread about a CPO car delivered in bad condition. At least they are doing the right thing by fixing the issues. Imagine if that was your car and they told you "We are not going to fix anything because the car still works 'mechanically'!"
I just can't understand how they can charge $98,200 for a 4 year old car and not refurbish it.
The big deal is you order the car, wait 2-3 weeks for it, go to pick it up only to find out the paint has dings and scratches on it. The interior has ripped fabric or seatsI really don’t see the big deal. CPO still adds the 4 year 50k warranty. You can’t get that from a private seller. That is worth a lot of money. I would value a P85D CPO with a warranty for another 4yrs/50k higher than a private sale with only original warranty.
The market will take care of itself as to what the CPO warranty is worth, versus value of fixing cosmetic issues.
It’s like people who post their cars for sale in the forum and then inevitably multiple vocal people give them grief about their price. But then meanwhile, the seller quietly finds a buyer (or not).
I suspect that Tesla may be managing a quarters expenses as low as possible to possibly come closer to showing a profit for a quarter like they did a while back.
Or they have projected that they spend on average $X fixing cosmetic issues on CPOs that maybe some people won’t care about when instead they could just offer to sell the car at a slowly discounted price and it sells whenever it sells and dedicate the resources that were previously used to fix CPO cosmetic issues to troubleshooting the Model 3 phone as key for all the Model 3 buyers.
So if a Model S 'CPO' is no longer 'certified', they're now just 'pre-owned', or 'PO'.. or really -- 'POS'.
They are really going to have to change the way they sell these cars if this is going to be how they do it, I bought two CPOs in the past, and the only reason I did the “blind” method they currently use was because I knew the car would be refurbished, so it was OK that I couldn’t see it until delivery. The very first VIN I ordered was actually out as a service loaner at the time, and when it was retrieved, it had rear quarter panel damage. Tesla told me and let me swap to a different VIN or get my deposit back. It sounds like with this new program I would have to eat my deposit if the car arrived with a nasty dent in the rear quarter panel.
They need to just wholesale those damaged cars like CarMax does. If it isn’t clean enough when it’s traded in, then don’t list it as a CPO. AND don’t use the car as a service loaner. Park it on a lot like any other dealer does. Maybe even let people who want to buy it test drive the actual car like a (gasp!) traditional dealer!
Now, I am going to want CarMax style pictures of any vehicle I am thinking about buying, or I am only going to be buying local cars that I can see. I have actually bought cars from across the country with CarMax before, and it is great. They have lots of detailed photos, and you can ask for any additional info before paying the shipping fee. Once the car arrives at your local lot, you are only on the hook for the shipping fee if it turns out you don’t actually like it. Overall, it felt like a much more transparent process than Tesla’s program.
Honestly, it is really too bad CarMax doesn’t sell Teslas. I would totally buy one from them, as their extended warranty is rock solid, and they are normally pretty good about making things right if you have an issue. (And yes, CarMax does sell the high end brands - I have seen Rovers, Porche 911s, etc at the Burbank CarMax before being sold for Tesla CPO range prices)
Why doesn't CarMax sell Teslas? Is it a CarMax decision, or Tesla?
The big deal is you order the car, wait 2-3 weeks for it, go to pick it up only to find out the paint has dings and scratches on it. The interior has ripped fabric or seats
The car looks like **** but hey it’s ok, it still drives!
Why doesn't CarMax sell Teslas? Is it a CarMax decision, or Tesla?
They are probably scared to offer warranty coverage as the ESA is no longer valid when a car's ownership chain touches a car dealer.
Car Max runs their own warranty program which does allow you to service at the OEM dealers. They offer crazy good warranties on Range Rovers, a historically unreliable luxury brand, so I don't know why they would be afraid of Teslas for that reason. They make their money off all the Civic extended warranties they sell that don't get used to offset the costs for the few unreliable luxury cars they are covering.
Tesla's battery warranty is unaffected by ownership chain, so I think that doesn't matter either.
I hope CarMax starts offering used Tesla vehicles with a warranty.
This would be a great thing for Tesla customers as they need a viable option to purchase a car if Tesla can't be bothered to refurbish cars they sell.