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Does Tesla want to sell CPO's??

Discussion in 'Model S' started by AVRnj, Feb 7, 2017.

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  1. AVRnj

    AVRnj Member

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    Man! They have tons of these things for sale, and I can't get anyone to answer an email or call me back about one. I have read similar issues after someone buys one, but before??

    Seriously WTF? Why even sell them??
     
  2. whitex

    whitex Active Member

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    Do they have showrooms you can go to in the "land far, far away" ?
     
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  3. Kenriko

    Kenriko Member

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    CPO purchases are a PITA.. once you put a deposit it's "4-8 weeks" for delivery. Two weeks in and it's looking promising that it might only be another one or two weeks.
     
  4. AMPd

    AMPd Active Member

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    Same here.
    Terrible communication when it came to the CPO I was looking for.
     
  5. RichardD

    RichardD Supporting Member

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    #5 RichardD, Feb 7, 2017
    Last edited: Feb 7, 2017
    My CPO order and delivery process.

    Here is my post on the subject give them a call. My CPO was ready in a week, of course I got lucky but Brent really went out of his way to search for other cars that were similar and priced right for my budget.
     
  6. Chrisizzle

    Chrisizzle Member

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    My guess, a response to you by phone or email would be obsolete by the time it happened. I think CPOs sell fast. My traded Model S was apparently refurbished and sold to another lucky owner within two weeks.

    I'm afraid people who walk in the door, or order site-unseen off the website get priority over people emailing a list of questions.
     
  7. Wshowell

    Wshowell Member

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    I watched the CPO listings for over 18 months like I watch stock quotes. There appeared to be practically no logic in the pricing, ever. Sometimes the prices were great and I wasn't quite ready to buy, sometimes the prices dropped unexpectedly and sometimes the prices rose unexpectedly on the same car that was reduced a few weeks prior. I'd read reports from people getting delivered stellar cars, sometimes people would think they were buying a S85 and then discover it was a P85 (the Tesla lottery!). Other reports were painful to read as to the poor quality of the refurbishment or the lack of any or delays that when on for months and the lack of transparency to the maintenance records.

    This all just wore me down, discouraged me and I started focusing on private party sales. Eventually I found the right car from a stellar owner that was on the verge of trading his in (which would have become a CPO) and walked away with a deal on an S70 (with AP and a ton of options) that I have not seen come along on the CPO site (zero regret!).

    From what I've observed and the lack of consistency, I would focus on private party sales and go for an extended warranty that will match what you'd get with the CPO "deals". Make friends with one of the local guys at the SC. Tell them what you are looking for and see if they will keep an eye out for someone looking to "trade in" for a new X or S. Maybe let them know just how grateful you'd be if they introduced you to one of these trade in people $$$ hint hint nudge nudge$$$. It could end up being a win:win:win for everyone. The S70 I bought had a trade in quote of $2k less than I paid for it and the seller told me they were going to CPO it for about $8K more than I paid for it. It needed virtually nothing.... anyway, hope my ramblings are helpful.
     
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  8. hmmm

    hmmm Member

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    I read somewhere (on here) that there is "someone" based with at HQ or in Fremont who is really helpful at hunting CPOs down, but can't find the thread. Anyone remembers the thread in question?
     
  9. cadurney

    cadurney Member

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    Brent and John van Cleave have been great with helping me find and purchase the right CPO. It's due to be delivered to my door today or tomorrow -- almost exactly four weeks after making the deposit. I was in negotiations with a private owner for another one when this one came up; the milage was less, the options better and it comes with an extra four years/50,000 mile warranty. For me, CPO is the way to go.
     
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  10. ev-now

    ev-now Member

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    Just remember the terms are not quite the same - you'll be paying $200 per incident as soon as you exceed the original warranty. I think the coverage is not quite as broad either, then again they just changed the price, perhaps the terms changed too.
     
  11. EXOTIC1

    EXOTIC1 Member

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    I'm looking for a low mile private party P85D for purchase if anyone is selling for around 75k
    or 80k with ludacris upgrade.
    thx
     
  12. northWETwa

    northWETwa Member

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    I don't think they have any interest/motivation to staff a department to sell the CPO vehicles as long as they are selling new cars like gangbusters. DH & I took delivery of our CPO on 1/7 (I posted about our saga earlier). Just when we thought we were done dealing with them.......I started calling yesterday (2/7) to find out where our license plates are. We should have received them long before now.....no returned calls from Tesla.....I feel your pain....
     
  13. Jashev

    Jashev Supporting Member

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    While I feel your pain on the CPO process, I still think its the way to go if you are not buying new. After lots of research and car hunting, I found that I paid basically the same price for my CPO as I would have from a private sale and to me the CPO Warranty is priceless on these cars. The extended warranty doesn't come close to the CPO for coverage.
     
  14. arijaycomet

    arijaycomet Member

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    Part of the issue probably stems from the fact that the Owner Advisors don't get paid to sell CPOs. There is a regional CPO specialist who has metrics they have to meet on selling cars-- so if you want better replies, make sure to ask your local store to give you the direct name/number of the CPO specialist. Understand that individual may be 300+ miles away. For example here in Cleveland the CPO person I dealt with was located in Chicago, 360-miles away from me.

    Worse yet, my last two CPO purchases came from Cincinnati, Ohio-- and more recently, Tampa, Florida. So in order to get data/photos from Florida, I had to call Chicago who then called Tampa. Once I put down my $1,000 deposit, then I was provided the name of the Delivery Specialist in Florida to work with, who by the way was awesome to deal with (Thanks, Cameron!).

    If you want to ensure you get a phone call or email, put a $1,000 deposit down. The Chicago CPO guy called me within 15 minutes of my doing that-- even though I had already been talking to someone at my local store about the car. Being non-franchised makes the buying experience a bit funky, and the CPO system is surely still in its infancy it seems.
     
  15. HankLloydRight

    HankLloydRight Fluxing

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    Good luck. The current market is about $10k-$15k higher than that.
     
  16. Qbenjamin

    Qbenjamin Ballin On A Budget

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    Not sure what's going on here, but the CPO rep for FL (Sean Bernardeau) was very quick to respond to my inquiries...
     
  17. AVRnj

    AVRnj Member

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    A lot of helpful info here, thanks everyone. I have submitted some questions via email, and since I can't seem to get a call back, maybe some with experience can help me here.

    If I put down the $1,000 on one, can I back out of it if the car is not right? Or do I lose my $1,000. Can I change cars if the car has some issues I don't know about? How much of a risk is it to put $1,000 on one?
     
  18. freefaller1985

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    It took two weeks for a CPO advisor to call me back. By then all three cars that I liked were gone. The communication with Tesla sucks at best.
     
  19. skitch23

    skitch23 Member

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    IIRC my paperwork said I had 3 days to change to a different CPO, otherwise I'd be locked into the original CPO or have to forfeit the $1k deposit. It's a huge leap of faith to buy a car sight unseen. I wish Tesla had a better method.
     
  20. Az_Rael

    Az_Rael Supporting Member

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    I was told that once I put the $1000 I was committed to buying a Tesla, however I could switch it to a different CPO.

    In practice, my first CPO was found to be damaged and I was offered the option to get my money back or switch cars. I assume if I had just gotten cold feet for some reason I would have been out the deposit.
     

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