I did dislike his and liked your post, and I might go further than you in making an assessment. I got the same offensively nonsensical lecture a couple of months ago when I canceled because the evidence suggested Tesla hadn't yet figured out some basics, such as how to assemble a steel sheetmetal body-in-white, among other issues, which would result in not delivering a well produced vehicle when I needed it. Some other recent threads, including on disabled cars, reinforced that decision. Coincidentally, I did wind up with a excellent 3 Series GT from BMW, which, in it's second month, has yet to show one problem of any type. I'm still interested in an EV for my next car, despite being associated with self-appointed holier-than-thou fanatics such as we have seen here. I've stayed here to keep learning if Tesla should be my next car, but the information being gleaned suggests increasingly to also consider other manufacturers who will launch new EVs and have more fundamental experience in building vehicles, although I'm still evaluating. Yes, EV is important, and I am quite far from a climate denier, but quality in design, assembly, and operation are also critical.