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Don't e-file your taxes with Turbo Tax!!

Discussion in 'TSLA Investor Discussions' started by rdalcanto, Apr 5, 2017.

  1. rdalcanto

    rdalcanto Member

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    Apparently, when you e-file this year with Turbo Tax, your refund goes through the Santa Barbara Tax Products Group. They will send you an email saying that there is unusual activity with your account, and you need to upload photo I.D.. Even though it is supposed to take less than 7 days, there are a lot of reviews from people who have been uploading over and over again for weeks, and they still have not received their refunds. The SBTPG is holding on to the tax payers money and not releasing it, probably to earn money on interest. I don't know what we are going to do if this drags on for us. I believe Turbo Tax gives you the option of not getting a wire transfer, but rather an actual check from the IRS. I guess that is what we should have done. Posting this as a warning, and to hear if anyone has been successful in getting their money from this criminal organization.
     
    • Disagree x 1
  2. bakerboy

    bakerboy Member

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    Back in mid Feb. I purchased & downloaded TurboTax Deluxe from Staples and my wife and I filed our Fed and State taxes w/ out issue and received both returns in less than 2 weeks. BUT, i did purchase the software and installed it on our laptop vs. using the online version.
     
  3. Jonathan Hewitt

    Jonathan Hewitt Active Member

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    I e-filed with turbo tax and already got my Federal and State refunds so apparently this isn't hitting everyone.
     
  4. rdalcanto

    rdalcanto Member

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    We also installed the software. Did you use the e-file option with wire transfer to your bank? Our refund is over $30k.
     
  5. deonb

    deonb Supporting Member

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    TurboTax educational fee for those who give an interest free loan to the government.

    Fix you deductions.
     
    • Like x 1
  6. deonb

    deonb Supporting Member

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    It depends on how you pay for TurboTax. If you pay upfront, the money is wired from the IRS to you directly.

    If you choose to pay via your refund, the money is transferred from the IRS to SBTPG, then TurboTax withhold their fee, and then transfer the rest to you.
     
    • Informative x 1
  7. JHWJR

    JHWJR Member

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    I used TurboTax, did not "install the software," but, instead, did it "on line," and all went smoothly and I got a refund about 10 days later.
     
  8. rdalcanto

    rdalcanto Member

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    Thanks. My refund is a small amount compared to what I paid during the year. Deductions are pretty spot on. $7,500 was our Model X, the rest mortgage interest based on 39% tax rate. I would rather not get fined for owing too much money come April.
     
  9. rdalcanto

    rdalcanto Member

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    That is what we did. Funny that you pay to buy the software, and then pay again to file your taxes. Big mistake!
     
  10. bakerboy

    bakerboy Member

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    Yes, e-file option and then xferred to our bank, I do remember seeing somewhere when I was researching everything that I could use our tax return to pay for the online service.
     
  11. rdalcanto

    rdalcanto Member

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    In the past, this wasn't a problem, and kept you from needing to grab your credit card. This year, the SBTPG is screwing it all up. It says that if they can't confirm your ID after 3 months, the money goes back to the IRS. So it could be 4-5 months before I get my refund if we have the same problems others appear to be having.:mad:
     
  12. ReddyLeaf

    ReddyLeaf Member

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    My guess is that such a large refund has raised a red flag and that is what is causing the delay.
     
  13. S4WRXTTCS

    S4WRXTTCS Active Member

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    I'm pretty sure I owe money.

    :-(
     
  14. HankLloydRight

    HankLloydRight Fluxing

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    Lookup the 'safe harbor' rules to protect you from that. Works every year for me.
     
    • Like x 1
  15. bro1999

    bro1999 Member

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    I also e-filed with Turbo tax and got my fed refund (as well as paying MD since I owed them taxes. bleh). Nothing about needing a driver's license copy.
     
  16. bro1999

    bro1999 Member

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    #16 bro1999, Apr 6, 2017
    Last edited: Apr 6, 2017
    That's such a scam! I almost did that, then realized that there was some $35 fee to use that option, so I just paid TT directly with my credit card. That fee also happened to be exactly the same as the fee TT charges for federal filing, so if you're not paying attention you might not even realize there is an extra fee.

    That $35 fee must be SBTPG's cut. What a ripoff.
     
    • Like x 1
  17. Saghost

    Saghost Active Member

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    I paid for TurboTax directly, and got my refund with EV credit direct deposited promptly with no problems.
     
  18. rdalcanto

    rdalcanto Member

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    Good news. We got an email from them today saying our funds will be released. Sounds like we got luckier than some based on the complaints....
     

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