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Don't get your Tires from Tesla

Discussion in 'Model X' started by jd3, Mar 19, 2018.

  1. PILOT RAVI

    PILOT RAVI Member

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    Location:
    Ontario, CA
    Vandacca, Thanks for the correction. I am indeed from Ontario, California
     
  2. vandacca

    vandacca ReActive Member

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    Hamilton
    My pleasure. For some reason, TMC interprets "Ontario, CA" as "Ontario, Canada", so you may want to change your location to something like "Ontario, California".
     
  3. bhzmark

    bhzmark Active Member

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    3,285
    Oops. Odd that a California SC wouldn’t get this right. Maybe California has some odd restriction? I’ve done this multiple times in VA including recently in Nov and it was no problem. They clarified that it was limited to tesla OEM tires though. Maybe she thinks or just assumes that the tires Tire Rack are sending are not Tesla OEM tires .
     
  4. PILOT RAVI

    PILOT RAVI Member

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    Ontario, CA
    Tesla should be consistent regardless of which state. I understand prices could very. But Tesla service, core values, and their policy shouldn't very by state. If this in the case. Its time for me to reactivate my twitter accounts. :)
     
  5. bhzmark

    bhzmark Active Member

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    States have different rules and those state rules may require Tesla to operate differently. But I don't know what the issue is here. More likely just a Tesla employee who doesn't know that the rule is that they only install Tesla OEM spec'd tires, not that the narrower rule that they only install Tesla purchased tires.

    In case a rogue Tesla SC claims that Tesla doesn't do this, show them this:

    upload_2018-3-24_11-53-52.png

    upload_2018-3-24_11-56-21.png



    The downside of using another tire shop with non-OEM tires: the other shop with screw things up, not have the TPMS in stock and you have to buy the TPMS from Tesla and then go back to the other shop because Tesla won't touch non-OEM tires.
     

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  6. PILOT RAVI

    PILOT RAVI Member

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    Ontario, CA
    Thank you so much for this. This will certainly help me
     
  7. G1000Pilot

    G1000Pilot Member

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    Apr 27, 2017
    Messages:
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    Location:
    San Francisco
    I’ve had two defective tires replaced by tesla. At around 10k, wobbling, they replaced them for free
     
  8. PILOT RAVI

    PILOT RAVI Member

    Joined:
    Apr 5, 2016
    Messages:
    14
    Location:
    Ontario, CA
    UPDATE!
    After emailing them;
    Tesla did offer to install the tires even without purchasing the tires from Tesla.
    Thanks @bhzmark
     
    • Informative x 1

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