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Don't keep the Tesla app on your phone open.

avs007

Member
May 14, 2021
596
464
PacNW
My car will not open away from home without the app running in the background. At home I have the car set to not lock so off course it opens. It won’t however start unless the app is open or running in the background. Tesla confirmed this is required.
This seems really weird, especially on Android. With Android, you can have the app register a function with a bluetooth intent, to have your app woken/invoked for a specified bluetooth action. That means, it's very easy to have the car signal the Tesla app to wake up long enough to authenticate the phone key, even if the app is not running/loaded.
 

ErikJupiter

Closed
Sep 5, 2021
115
67
Florida
On IOS, I wonder if the issue is whether you have location access set to Always. On page 6 of the owner’s manual, in addition to stating that Location should be set to Always, it states: “For the best experience, keep the mobile app running in the background.” (Image attached). This suggests that while you don’t need to keep the app open in the background, it may speed things up.
 

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It does NOT need to be open, in foreground or background. I never use the Tesla app. It uses the bluetooth connection, so as long as you have bt enabled, you're good (at least on iOS).
Man, use to be able to do it this way and now it stopped. It was glorious. Do you have any idea how to set it backup? I always had all my apps including the Tesla app and I would just walk up and drive all day in and out of the car not once opening the app, but now for some reason I can't it has to be open.
 
Man, use to be able to do it this way and now it stopped. It was glorious. Do you have any idea how to set it backup? I always had all my apps including the Tesla app and I would just walk up and drive all day in and out of the car not once opening the app, but now for some reason I can't it has to be open.
I still don't have any issues, iOS 15.1.1... lol, I just opened my app to see what version it was at, and "Last seen 11 days" on the app. I drive daily and only with my phone as the key, so that alone tells you I haven't opened the app in 11 days.

Make sure your bluetooth is on, otherwise, not sure what to tell you.
 
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Seminole

Member
May 28, 2021
208
314
FLL
On iOS you do not have to have the app open or had it open and now it’s one of the tiles in the background. You can swipe up to remove to “close” the app and still get in your car. In the settings under Tesla app you need to have “always” enabled for location and make sure the background app refresh is enabled. By doing that you never need to open the app again. Just walk up and the car will connect to your phone and let you in.
 
On iOS you do not have to have the app open or had it open and now it’s one of the tiles in the background. You can swipe up to remove to “close” the app and still get in your car. In the settings under Tesla app you need to have “always” enabled for location and make sure the background app refresh is enabled. By doing that you never need to open the app again. Just walk up and the car will connect to your phone and let you in.
Yeah, it used to work that way for me but the last two updates changed things. Now I have to at least have the app open. Doesn’t have to be in the foreground but does have to be open to even get into the car. I hope that reverts back to the old behavior you experience and I used to.
 

Seminole

Member
May 28, 2021
208
314
FLL
Yeah, it used to work that way for me but the last two updates changed things. Now I have to at least have the app open. Doesn’t have to be in the foreground but does have to be open to even get into the car. I hope that reverts back to the old behavior you experience and I used to.
Double check that under settings > general > background app refresh that it’s enabled for the whole phone and for Tesla.

Also make sure that you aren’t in low power mode. That will disable the background refresh. The other option is remove the phone as key from the car and try to re pair it.
 
Double check that under settings > general > background app refresh that it’s enabled for the whole phone and for Tesla.

Also make sure that you aren’t in low power mode. That will disable the background refresh. The other option is remove the phone as key from the car and try to re pair it.
Good suggestions thanks. But I’ve had and still have those settings as you mention, and I’ve done the remove-and-re-pair twice…no joy. I haven’t done the re-pair on my latest update (v36.5.1) though so I’ll give that a try. I really dislike features going away for whatever reason requiring debugging or workarounds at the user level.
 

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