"Don't Kill My App" - Possible help for the Tesla App

[GPinzone]

Don’t kill my app!

Does your Tesla doors not open when you are near? Suggestions available from this site may help. Covers Android phones only.

 

[iamnid]

Ironically, I never have any trouble with my android phone unlocking our Model 3. I just walk up and it opens. My wife, on the other hand, with an iphone 12, almost always has to pull her phone out and open the Tesla app for the car to unlock.

 

[Wennfred]

Ironically, I never have any trouble with my android phone unlocking our Model 3. I just walk up and it opens. My wife, on the other hand, with an iphone 12, almost always has to pull her phone out and open the Tesla app for the car to unlock.

Make sure her phone has version 3.10.3, also make sure that Bluetooth is enabled in both sections of the phone, the Settings menu and also the Drop down screen. Then reboot the phone, this should fix it.

Fred

 

[Msjulie]

Ironically, I never have any trouble with my android phone unlocking our Model 3. I just walk up and it opens. My wife, on the other hand, with an iphone 12, almost always has to pull her phone out and open the Tesla app for the car to unlock.

When did she get a 12??

Is background app processing enabled for the app? I have an iPhone Xs (10s) and the car always wakes up on my arrival

 

[Wennfred]

 

[GPinzone]

Ironically, I never have any trouble with my android phone unlocking our Model 3. I just walk up and it opens. My wife, on the other hand, with an iphone 12, almost always has to pull her phone out and open the Tesla app for the car to unlock.

I never had an issue either with my Note 8. Nevertheless, it DOES seems to aggressively put apps to sleep.

 

[iamnid]

Oops... yeah, it's the iPhone 11, not 12 -- thanks for catching that. Thanks for the tips, I'll check into that and see if it helps -- I know she's irritated that it works so well for me and not for her.