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Door cannot be closed as window is stuck open

This has happened to me the 3rd time in the last 7 months of ownership.

Opened the driver side rear door (window went down a little as expected) to keep something in the back seat and could not close the door anymore as the window went to the position where it would be if the door was closed.
Tried to use the buttons to get the window down or up and nothing would happen.
Then opened the driver door to use the window controls there and the same issue happened to the driver side door.
So now both driver side doors are stuck open with the windows in the position where they would be normally if the doors were closed.
Both passenger side windows were working perfectly.

Called the local service center and they asked me call road side assistance and in the meantime trying to lookup and try all reset options available that came up on google search but nothing worked,

Roadside assistance asked to vent the windows from the app and still it only worked on the passenger side. While he was looking for more options I was holding down the window down button for 30 seconds and then up button for 30 seconds and finally the driver side window went down so that I could close the door. Tried the driver side rear door and that also worked properly. This was about 30 mins after the rear door was stuck open

I setup a mobile service for them to look into this, but has anyone had this issue and know of a proper way to fix this as this is my wife's car and I hate to be stuck in a situation where we either have a commitment or an emergency.

Additionally it is critical for us right now as we are down to one car while waiting for my new Model X to be delivered.
 
  • Informative
Reactions: srlawren

jcanoe

Well-Known Member
Oct 2, 2020
5,330
5,818
Maryland
I have experienced random events where one window will lower. This happened recently when I opened the driver's door. I am fairly certain I did not touch the window switch with my arm. Today I felt a shock from static electricity for the first time when I exited my Model Y and touched the door. While the window did not lower this time it makes me wonder if some of the window related issues could be caused by static discharge.
 

2101Guy

Active Member
Jan 6, 2020
3,221
5,190
USA
I have experienced random events where one window will lower. This happened recently when I opened the driver's door. I am fairly certain I did not touch the window switch with my arm. Today I felt a shock from static electricity for the first time when I exited my Model Y and touched the door. While the window did not lower this time it makes me wonder if some of the window related issues could be caused by static discharge.
same. Every so often the passenger rear is down an inch or two. Randomly. For no reason.
 

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