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Door Handle Extended Problem

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Pruitt

Pontificating the obvious
Jun 27, 2014
575
735
Casper WY
The other day I went to get in my 2016S. When the handles extended, the driver's door handle extended far enough that it released the latch and the door popped open to the second catch.

I tried to get in the car, but since the handle was already all the way out (not at the normal extension position where you pull on it and it moves slightly farther out to release the latch, but all the way out in the latch release position), I could not open the door. I got in the passenger side and reached across to release the driver door from the interior handle.

I could not get the extended handle to do anything at all. It just stays in the fully extended position (with the LED on) all the time.

I made an service appointment to get the handle fixed. Their first opening was June 6th. The estimate for repair is almost $400. They'll simply replace the handle.

Has anybody else has had this problem and been able to correct it without an expensive service call? Is it possible to pop the interior panel of the door and mess with the handle mechanism to free it up and hopefully make it function properly? Or does the over-extension mean it's just toast?

Thanks for any replies

Mark P.
 
The other day I went to get in my 2016S. When the handles extended, the driver's door handle extended far enough that it released the latch and the door popped open to the second catch.

I tried to get in the car, but since the handle was already all the way out (not at the normal extension position where you pull on it and it moves slightly farther out to release the latch, but all the way out in the latch release position), I could not open the door. I got in the passenger side and reached across to release the driver door from the interior handle.

I could not get the extended handle to do anything at all. It just stays in the fully extended position (with the LED on) all the time.

I made an service appointment to get the handle fixed. Their first opening was June 6th. The estimate for repair is almost $400. They'll simply replace the handle.

Has anybody else has had this problem and been able to correct it without an expensive service call? Is it possible to pop the interior panel of the door and mess with the handle mechanism to free it up and hopefully make it function properly? Or does the over-extension mean it's just toast?

Thanks for any replies

Mark P.
Interesting... my S developed a similar issue today. Door handle extended when I exited the car and never retracted. Not at the limit though, the last 1/8 spring loaded travel is still there. Won't trigger the door to open though.

Rebooting the center console, powering car off/on (via control menu), and manually lock/unlocking the car via the "padlock" icon in upper left center console interface all are ineffective.

I know handle failures for early S's was common, and mine lasted longer than many (car is 11 yrs old this month). But for some reason I was under the impression the failure mode was not extending, not refusing to retract...

On edit: Entered service mode, and the driver's side door handle status is gray, not green. And as I was sitting there I could hear some noise (sounded intermittent) and the handle retracted about 80%. So I guess the mechanism is shot. Now do I try and do this myself...? I have gen 2/2.5 handles...
 
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On edit: Entered service mode, and the driver's side door handle status is gray, not green. And as I was sitting there I could hear some noise (sounded intermittent) and the handle retracted about 80%. So I guess the mechanism is shot. Now do I try and do this myself...? I have gen 2/2.5 handles...
That's interesting. Where do you go in service mode to see the door handles? I couldn't find anything at all.
 
I looked and looked - no such category on my screen. The closest is a Door Handle Calibration button, but when I pick that I get a message that says my door handles don't need to be calibrated.
You don't have this?:

1716553751467.jpeg
 
  • Informative
Reactions: zoomer0056
Huh, interesting. Nope, not in Service+ and I don't know how to do that.

Mine is a 2013 with MCU upgrade (Intel based). It's also prior to FSD hardware (computer, cams, sensors, etc...) but I wouldn't have expected that to change basic stuff like chassis equipment status...
 
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Aaaaaaand, my passenger side failed today.

11 years in and they both fail about 2 weeks apart. The # of cycles they are good for must be a pretty narrow range.

I guess I should expect my rear doors to go any day now...
 
Aaaaaaand, my passenger side failed today.

11 years in and they both fail about 2 weeks apart. The # of cycles they are good for must be a pretty narrow range.

I guess I should expect my rear doors to go any day now...
That's not good.

Got a call from Tesla yesterday. I was scheduled to take my car in to the Loveland, CO service center today. They said they could have the Tesla mobile repair guy here on June 24th, so I opted to do that. Didn't really want to spend all day on the road today...
 
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A couple of questions about handle gen or fix compatibility.

As the screenshot above shows, mycar thinks my handles are gen 2.0/2.5, which kind of surprises me since my car is an early 2013... less than a yr after introduction.

- I see repair kits for the handles. (Example) . These purport to cover 2012-2021, so assuming that's correct, with both the gear and harness (I've read either/or can fail), any experience with these?

- I also see entire handles for sale (ebay etc...).. do replacements need to be same gen? Or if you can mix-n-match, do you have to do a firmware "redeploy" in order for the newer gen handles to work? Or is it just mechanical changes?

Thanks for any input.
 
I am done with these jerks.

Tesla guy showed up late, then refused to fix my car because I would not submit my credit card info over the airwaves through their app.

I told Tesla I would not put my credit card info into the app (I was a victim of identity theft a few years ago) and they told me that was fine. Then they changed my appointment to a mobile service appointment scheduled three weeks later. WHY DIDN'T THEY TELL ME THEY COULDN'T DO A MOBILE SERVICE WITHOUT INFO ENTERED ON THE APP??? Had the told me I would have made the trip to Loveland rather than sit here and wait for an extra three weeks for them to then refuse to do the work. When mobile service replaced my charge port last July this wasn't a problem.

At this point I will be filing a complaint with the Wyoming Attorney General's office for deceptive business practices. I will never purchase another Tesla.
 
Well, I ordered THIS door handle repair kit, thinking that for $30, it was worth a shot. Got my handle out after going slowly and some finagling, realized I needed to order some longer T-10 torx bits, and finally installed the rebuild it on my driver's side.

Nada. Still dead as a doornail. I guess the handle showing up as white instead of green in the service screen implies an electrical failure in the handle controller?

1720816916274.png


My passenger side cycles like it's trying, so I wonder I should try installing the kit on that side...

*sigh*