TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker or making a Paypal contribution here: paypal.me/SupportTMC

Door handle pinched my hand while retracting

Discussion in 'Model S: User Interface' started by MileHighMotoring, May 30, 2015.

  1. MileHighMotoring

    Joined:
    May 27, 2015
    Messages:
    790
    Location:
    Parker, CO
    Has anyone else had the door handle retract just as you've got your fingers are grabbing it? It's a painful experience that left a mark on my finger for a few days. I think what happened is that my wife had the fob in her purse, and was walking in the house as I was opening the door to grab something. At the exact moment I had my fingers under the handle and was about to pull, they retracted on me. They came right back out to release me from the neo-chinese finger trap I found myself in. It's only happened the one time, thankfully!
     
  2. ra-san

    ra-san Member

    Joined:
    Dec 26, 2008
    Messages:
    292
    Location:
    San Diego, CA
    Yeah, it's happened when I delayed using the handle for whatever reason, and happened to finally get to it right as the car was timing out and retracting the handles. Somewhat painful, and definitely startling. I don't get distracted and dally as much after that :)
    As many sensors as are in the car, I was kind of surprised there wasn't a sensor for object presence in the handle, and that the force it put out before stopping was as much as it was. Glad it did at least stop though.
     
  3. trils0n

    trils0n 2013 P85

    Joined:
    Feb 12, 2013
    Messages:
    1,296
    Location:
    SF Bay Area
    Hmm, I've done that on purpose to see what happened. Didn't hurt at all, no marks. The retraction and springs seem pretty soft and benign. Maybe you yanked your hand in a way that hurt in response to the surprise of the handle retracting?
     
  4. ORB

    ORB Member

    Joined:
    Jun 22, 2012
    Messages:
    77
    Location:
    Sunnyvale, CA
    Interesting. Has the door handle design changed from the early versions? In my early production 'S, if a door handle retracts with a hand inside, one can keep it open under (not very strong) spring tension, though the door stays locked.

    Thanks for the info.
    Oliver
     
  5. deonb

    deonb Active Member

    Joined:
    Mar 4, 2013
    Messages:
    3,020
    Location:
    Redmond, WA

    Yeah, same with me. The spring is pretty soft.

    Same here too:
    https://www.youtube.com/watch?v=_K-Ldi5HyWw

    But these are all 2013 cars. I wonder if the new door handles are more "aggressive"?
     
  6. Zextraterrestrial

    Joined:
    Mar 11, 2010
    Messages:
    3,636
    Location:
    Humboldt/Los Altos
    +1...that is the only way you can hurt yourself. edges are a bit sharp
     
  7. AllenWong

    AllenWong Member

    Joined:
    Dec 9, 2014
    Messages:
    655
    Location:
    Orlando, FL
    No. I have the P85D and the door handle is the same as yours. It retracts until it senses a hand in the way and then stops to let you pull it out. The pain is probably equal to putting a textbook over your fingers. The only real way that I think someone can get hurt is if he leaves his finger tips at the very edge and the door handles pinch his flesh/skin because they didn't sense the bones that would otherwise have stopped the handles from retracting.
     
  8. Incredulocious

    Incredulocious '11 LEAF –> '13 RAV4 EV

    Joined:
    Mar 31, 2012
    Messages:
    132
    Location:
    Santa Cruz, CA
    Yeah, that would be nice to see: a sensor there as in other cars. For example, this is how you cause the RAV4 EV to unlock. Reaching in to grab the handle unlocks the car (when the key fob is nearby, of course). It senses your hand without you making any contact with either the handle or the door panel.

    I would imagine having it try to close on your fingers would be a little off-putting, even if it doesn't cause harm.
     
  9. deonb

    deonb Active Member

    Joined:
    Mar 4, 2013
    Messages:
    3,020
    Location:
    Redmond, WA
    That would definitely be a change if that's the case.

    My door handle doesn't have a sensor that stops the retraction - I just tried it again. The motor always just rewinds all the way, regardless of obstacle or not.

    The reason it doesn't hurt you is because it's retracting a spring.

    It's very obvious that the retraction doesn't stop, because if you let go of the handle after retraction, it will "spring" back shut all the way, without the retraction motor spinning up again.


    EDIT: Oh, also, I tried pinching the tip of my little finger in it. It doesn't hurt even remotely. Like regoapps mentioned, it's like putting a book on your fingers.
     
  10. AmpedRealtor

    AmpedRealtor Active Member

    Joined:
    Jun 30, 2013
    Messages:
    4,710
    Location:
    Buckeye, AZ
    I've had handles retract on me a few times, never had my fingers pinched or hurt in any way. It's a very soft, painless experience.
     
  11. David99

    David99 Active Member

    Joined:
    Jan 31, 2014
    Messages:
    2,055
    Location:
    Brea, Orange County
    I've done it on purpose several times. There is no way it hurts or even leaves a mark. Same with the glass roof. It senses a finger or hand and stops right away
     
  12. thecloud

    thecloud As rhythm raced inside, the ship came alive

    Joined:
    Nov 24, 2014
    Messages:
    568
    Location:
    Sunnyvale, CA
    This also happened to me, on the second or third day that I had the car and was still unfamiliar with it. I remember that I approached the car in the garage and its handle did not extend, so I pressed on the handle. That didn't produce any immediate results, so I pressed the fob which I was holding in my other hand. Meanwhile the car's handle started to extend, and I put my hand into it, but then it instantly retracted again because I had pressed the fob. It pinched my fingertip as I tried to remove my hand, and it was painful (much more force applied than just "putting a textbook over your fingers".) I chalked it up to a learning experience and will never again press the fob with my hand (or anyone else's) inside the handle.

    Your experience may be different, and I'm glad that it didn't hurt you. Just sharing my experience with this.
     
  13. deonb

    deonb Active Member

    Joined:
    Mar 4, 2013
    Messages:
    3,020
    Location:
    Redmond, WA
    I think that's because you tried to pull it out at an angle rather than just pulling open the handle again. Same think would happen if you put your fingers in an open drawer and close it lightly on your hand - pull your hand out fast and at an angle and it can scrape and hurt. Just open the drawer again, and no harm done.
     
  14. Electric700

    Electric700 Member

    Joined:
    May 21, 2013
    Messages:
    987
    Location:
    Florida, United States
    I think it does have some kind of a sensor because if I am near the car and I have the key, and the door handles retract after the timeout, I can simply touch the handle and it will extend again, allowing me to open the door. May be just a software update is needed.
     
  15. mikeash

    mikeash Active Member

    Joined:
    Oct 26, 2014
    Messages:
    1,107
    Location:
    Fairfax, VA, USA
    Just pitching in my own experience, my car was built in February and the handles are as described here. It's so soft that when the handles close on me, it's hard to realize what's going on, and I get a little confused about why the door isn't opening.
     
  16. MileHighMotoring

    Joined:
    May 27, 2015
    Messages:
    790
    Location:
    Parker, CO
    The pain was before I pulled away as I didn't even know they were retracting until I yelped. I'm sure it was a freak incident but it definitely pinched me in there for a moment and it wasn't pleasant.
     
  17. Cyclone

    Cyclone Active Member

    Joined:
    Jan 12, 2015
    Messages:
    4,397
    Location:
    Charlotte, NC
    Yeah, me too. Ironically, I was in the parking lot of my local Tesla store!

    This has happened a couple time to me over the last two weeks. I'm still trying to determine if it's user error and thus, I haven't asked my local service center about it yet. Usually around times when I don't immediately pull the handle to open the door and I pull when it's timing out. Then I have to ultimately pull my handle out, let the handle spring-close, push it so it extends, then open the door.
     
  18. RDoc

    RDoc S85D

    Joined:
    Aug 24, 2012
    Messages:
    1,569
    Location:
    Boston North Shore
    My wife got pinched as well. I think it's a real but minor problem.
     
  19. Khatsalano

    Khatsalano Member

    Joined:
    Mar 21, 2015
    Messages:
    648
    Location:
    San Mateo, CA
    This has happened to me quite a few times. I would describe the pain as moderate. I tolerate it because self-retracting handles just look too darn cool. The fix is simple ... like the Prius, there should be an IR sensor on the inside.

    - K
     
  20. cwerdna

    cwerdna Active Member

    Joined:
    Jul 11, 2012
    Messages:
    1,033
    Location:
    SF Bay Area, CA
    #20 cwerdna, May 31, 2015
    Last edited: May 31, 2015

Share This Page