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Door handle stuck

Discussion in 'Model S: Interior & Exterior' started by SoxFan2004, Apr 9, 2016.

  1. SoxFan2004

    SoxFan2004 Member

    Joined:
    Mar 20, 2016
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    Location:
    New York
    My two week old Model S has a problem. When I walk up to my car, the door handles present themselves but I cannot open the driver's side door. Nothing happens when I pull it. The other doors seem to work fine.

    Also interesting is that the side mirrors do not retract when I walk up to the car. They only retract when I open another door.

    I have a service appointment next week, but I was hoping it was a software problem. Any ideas?
     
  2. byan1232

    byan1232 Member

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    Yeah my friend had that same problem. A service center visit fixes it. It's a mechanical and software problem.
     
  3. SoxFan2004

    SoxFan2004 Member

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    Yes, I had it fixed this morning. It took about 90 minutes and is apparently a common problem.
     
  4. Hank42

    Hank42 Member

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    Anyone know what the problem actually is, if it is so common?
     
  5. mmccord

    mmccord Member

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    Surprised it would happen on a two-week old car. The most common reason for this is a faulty design that causes a wire to break off the microswitch after many in-out cycles of the handle. This guy explains it well:

    I pulled mine out and re-soldered it a few weeks ago. I also drilled a small hole through the aluminum (inside) and ran a wire-tie through to secure the wire properly.
     
  6. Piney999

    Piney999 Member

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    Any had this problem out of warranty? What does your service center charge to fix it??
     
  7. Hank42

    Hank42 Member

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    I had this problem, was a wiring thing. Fixed it as per the video(out of warranty, SC wanted an arm and a leg to fix - can't say I blame them too much, it is not an easy fix). A few weeks ago, had a door handle get stuck in the out position. I let it sit for a week being that it was too cold to pull apart without a warm garage. I finally had time to look at it, and low and behold, it "fixed" itself. Been fine ever since. Fickle those handles are!
     
  8. vletnguyen

    vletnguyen Member

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    740.75 for parts , labor was 162.50. total damage was $903.25
     

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  9. brkaus

    brkaus Active Member

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    Humm. They should be able to replace just the paddle.
     
  10. vletnguyen

    vletnguyen Member

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    I asked them about the flex part. SA said you can something to "hear the gears grinding, would love to save you money but the whole assembly needs to be replaced" . I was hoping for $25 in parts and labor, being under $200.
     
  11. DFibRL8R

    DFibRL8R Active Member

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    Leesburg Virginia
    See this post for some nice details on how to do this yourself (maybe for next time).
    Tesla door handle failure - pivot gear (anyone have one I can buy?)
    The problem you describe sounds like a broken paddle gear which is a $1 part. I just replaced mine yesterday. It is a lengthy DIY project to get the handle assembly out of the car (took me 3 hours) but I like doing things myself when possible. I think it is unfortunate that Tesla continues to charge owners $900 to replace the entire assembly when it is a simple fix. Should be 1$ plus labor. I too paid $900 to have my second handle replaced (first was under warranty) but I'll do them again myself in the future.
     
  12. vletnguyen

    vletnguyen Member

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    38
    Location:
    FL/MN
    I saw that and another thread about the flexing cable that is cheap to repair/replace. I may look into it if the handles fail me again (hope not) but the last time it was in winter and way too cold to attempt to do anything.
     

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