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Door Handles Don't Open When Touched?

Discussion in 'Model S' started by Yankee, Oct 5, 2017.

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  1. Yankee

    Yankee New Member

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    I'm curious to know if I'm alone here. I took delivery of a new 75D less than two weeks ago, and I love the car so far. But, for the life of me, I can't get the door handles to open upon touch. They do open as I approach the car, and when I double press on the fob, but pressing on any door handle (with the fob in my pocket) does nothing to open them if they're closed.

    I've read the manual up and down, but no clues there. I've been searching around here, and I've found a couple of old threads like this one, but not much about modern models having the problem:

    Door handle not working

    Seems like a trip to the service center is what I need, but I wanted to post here first just in case there's a lead on the issue that I hadn't yet considered.
     
  2. d21mike

    d21mike Member

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    I read another thread where it said you have to PRESS harder then you think. Like it was changed recently for some reason. I got my car on 9/28 and sometimes it seems like it is not working. But then it does. So, not sure what is happening. I think if it does not work I PRESS harder and it does. I would need to test more.
     
  3. murphyS90D

    murphyS90D Member

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    Do you have a cellphone in the same pocket as the fob? That makes it really hard for the fob to hear the car.
     
    • Like x 1
  4. Yankee

    Yankee New Member

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    mike - Good tip on pushing harder. I will that one more time, although I already feel like I'm punishing the handle!

    murphy - I've done it with a phone on me and without one. Never works either way.
     
  5. UberEV1

    UberEV1 Member

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    San Jose, CA
    In my experience on the 2013 S85, the open-on-touch only seems to work on the front door handles. So I tend to touch the front door handle even when I simply want to open one of the rear doors.
     
  6. Yankee

    Yankee New Member

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    That makes sense. Unfortunately, even mashing the driver's door handle does nothing. :(
     
  7. Protone

    Protone Member

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    Finland
    I have 10/2016 MS, and I have had 2 of the handles changed because they didn’t respond to touch. Both times they said it was a broken pressure sensor, and they replaced the whole handle, not just the sensor.
     
  8. ccdisce

    ccdisce Member

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    After I took delivery 28/09/2017 my words to Nick my Delivery Specialist were " pressed the door handle but it wont open" his words were " "Press con Gusto" he came over and did that and it opened.

    I know my for sure that my lightweight wife will NOT be able to open it by pressing the handle so I plan to give her the spare 'key' and program the handles to auto present on unlock in her profile otherwise she will have to do the double-click dance.
     
  9. 1MoreUsername

    1MoreUsername Member

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    Yes- confirmed: Model S Delivery Update

    It takes enough force to make me worried about breaking them.
     
  10. ccdisce

    ccdisce Member

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    I agree that the force is too high as I sometimes takes me 2 thumbs to open the door so the plan 'going forward' as is that worn out cliche' goes is to ask the Service Center folks to have a look at it along with a vibration in the LH front suspension.

    in the videos that I have seen on YouTube an single 'medium' press with the 2nd finger should make the door handle present itself.
     
  11. croman

    croman Active Member

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    I think this changed with the "passive entry" update. It used to be much easier and consistent. Also there are options about how the handles retract and open in the car settings that might be causing an issue. Check them out.

    It works well for me (I don't think it requires that much force at all to press them in to get them to open).
     
    • Like x 1
  12. johnster007

    johnster007 Member

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    #12 johnster007, Oct 6, 2017
    Last edited: Oct 6, 2017
    I just took delivery too. I think the trick is to press front and then rear driver's side handle. Maybe an extra security measure. It's different than my "classic" car. Let me know it it works!
     
  13. ShockOnT

    ShockOnT Quickish

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    Sounds like my wife...
     
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