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Door handles refuse to present when supercharging

Discussion in 'Model S' started by Nigel16494, Oct 6, 2015.

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  1. Nigel16494

    Nigel16494 Member

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    Three times now I have had to use the phone app to get car into (unlock) the car while supercharging. The handles will not present and the car remains stubbornly locked. I will mention it to Tesla in 4 weeks at the year service, anyone else seen this? Poor remote battery ? Sept 30 2014 delivery.
     
  2. pgiralt

    pgiralt Supporting Member

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    Do they not present even if you double-click on the fob? Has this always happened at the same supercharger location? Perhaps there is some RF interference in the area.
     
  3. Nigel16494

    Nigel16494 Member

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    2 Different superchargers, fob works fine all the time except this one scenario. But since it's 3 times now, I guess there's some issue. Phone does work to unlock the car.
     
  4. Plan B

    Plan B Active Member

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    I have owed 5 Tesla's and never had this issue, there's something wrong with yours.
     
  5. jlucero

    jlucero Member

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    5 teslas???? jeez, that is interesting
     
  6. ozweepay

    ozweepay Member

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    And if you press the door handles in? Nothing? Only the phone?
     
  7. keydiver

    keydiver Member

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    If I recall, if you exit the car, but the fob remains in communications distance with the Tesla for more than a few minutes, the car shuts down and you must push on the handles to get them to present.
     
  8. Nigel16494

    Nigel16494 Member

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    No, nothing, no pressing, waving the fob, pressing the fob will not unlock. Luckily the phone app saves me. I never press the door handles to present unless I have not been near the car in a few days. Otherwise the car presents the handles every morning when I go to it. I will get service to take a look. It may be something as stupid as the fob battery
     

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