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Door handles refuse to present when supercharging

Nigel16494

Member
Nov 22, 2014
85
1
N/A
Three times now I have had to use the phone app to get car into (unlock) the car while supercharging. The handles will not present and the car remains stubbornly locked. I will mention it to Tesla in 4 weeks at the year service, anyone else seen this? Poor remote battery ? Sept 30 2014 delivery.
 

pgiralt

Supporting Member
Jun 16, 2013
1,520
155
Cary, NC
Do they not present even if you double-click on the fob? Has this always happened at the same supercharger location? Perhaps there is some RF interference in the area.
 

Nigel16494

Member
Nov 22, 2014
85
1
N/A
Do they not present even if you double-click on the fob? Has this always happened at the same supercharger location? Perhaps there is some RF interference in the area.

2 Different superchargers, fob works fine all the time except this one scenario. But since it's 3 times now, I guess there's some issue. Phone does work to unlock the car.
 

keydiver

Supporting Member
Jul 31, 2015
422
3,401
Hobe Sound, FL
If I recall, if you exit the car, but the fob remains in communications distance with the Tesla for more than a few minutes, the car shuts down and you must push on the handles to get them to present.
 

Nigel16494

Member
Nov 22, 2014
85
1
N/A
And if you press the door handles in? Nothing? Only the phone?

No, nothing, no pressing, waving the fob, pressing the fob will not unlock. Luckily the phone app saves me. I never press the door handles to present unless I have not been near the car in a few days. Otherwise the car presents the handles every morning when I go to it. I will get service to take a look. It may be something as stupid as the fob battery
 

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