TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC

Door Handles

Discussion in 'Model S' started by aollivierre, Apr 15, 2018.

  1. aollivierre

    aollivierre Member

    Joined:
    Aug 8, 2017
    Messages:
    176
    Location:
    arlington,tx
    I’ve seen a few posts regarding non working doors. I am having a battle with service center which is not going to end well for them if they keep pushing.

    But but those who have had door handles issues and non opening doors, what was the item that fixed it?
     
  2. boaterva

    boaterva Supporting Member

    Joined:
    Apr 2, 2016
    Messages:
    6,348
    Location:
    Northern Virginia, USA
    Do you mean the Model S classic issue with the handles failing to open the doors when pulled on? Lots of You Tube videos about these include James Cooke's and Rich Rebuilds (Car Gurus). The original issue was bad design where the wires bent each time the door (handle) was used, leading to wire fatigue. When they are replaced, I believe the wires are rerouted to have less movement.

    Not sure why an SC would fight you on a non-working door. What's their counter? How can it not be an issue they need to fix?
     
    • Like x 1
  3. David29

    David29 Supporting Member

    Joined:
    Aug 1, 2015
    Messages:
    1,685
    Location:
    DEDHAM, MA
    Aren't there (at least) two distinct failure behaviors? I had a rear door handle fail, in such a way that it would no longer present. But just this weekend for the first time, I have had problems with my driver's door, with a different behavior: the handle extends, but further than usual, and it gets stuck in the extended position. Pulling on the handle does nothing, and the door must be opened from the inside. I assume these two different behaviors indicate two different types of internal failures.
     
    • Like x 1
  4. smilepak

    smilepak Active Member

    Joined:
    May 11, 2015
    Messages:
    1,511
    Location:
    Eastvale, CA
    The issue I have that started this morning is the door handle on the passenger front won't present itself when unlock. However, when you open it from the inside, it will present itself and stay presented as your open and close the door. But once it goes back flush in, it would not present itself again.
     
  5. seattlite2004

    seattlite2004 Member

    Joined:
    Apr 12, 2016
    Messages:
    962
    Location:
    Puget Sound
    Rich just posted another video showing the various gen assemblies, common issues, and fixes with upgraded parts.

     
    • Informative x 1
  6. Calbeach95

    Calbeach95 New Member

    Joined:
    Apr 2, 2013
    Messages:
    3
    Location:
    Denver
    The issue where the door handle extends but does not open the door from the exterior has happened to my 2013 P85 a few times. They had to replace the handle in mid-2015. The SAME handle presented with the SAME issue again this week, on the way to the service center to pick up another vehicle. After they determined that it was NOT the $150 cable replacement they originally quoted, they called me to get permission to replace the entire handle for $470. I refused. I took it up the ladder and finally got them to replace the handle gratis. I think they do have a known issue with handles presenting that will not open the door. Tesla needs to address this as a KNOWN ISSUE.
     
    • Informative x 1
  7. sorka

    sorka Well-Known Member

    Joined:
    Feb 28, 2015
    Messages:
    6,012
    Location:
    Merced, CA
    1) Wire breaks due to metal fatigue. Easy fix requiring about an hour of time.
    2) Pivot gear breaks. Costs $3 for gear but takes a few hours to replace.

    In both cases, tesla will replace the entire door handle module rather than fix it if you bring it to them.

    I've had the wire break on my drivers side door and I did the typical re-route that prevents future failures. I suspect the other 3 will happen eventually. Drivers handle was first because a year into its life (it's 4 years now) I changed the setting to only extend the drivers door.
     
    • Informative x 1
  8. smilepak

    smilepak Active Member

    Joined:
    May 11, 2015
    Messages:
    1,511
    Location:
    Eastvale, CA
    I am out of warranty and got mobile services replaced at my house. Took 30 minutes pretty nice service. Highly recommended
     
  9. Garyod300

    Garyod300 New Member

    Joined:
    Nov 20, 2018
    Messages:
    1
    Location:
    Ireland
    My rear door handle is presenting but not opening
    Can anyone tell me where to buy the parts to up grade micro switch
    And the cast part that gives trouble in door handle?!!
    Thanks from Ireland
     

Share This Page

  • About Us

    Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.
  • Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


    SUPPORT TMC