Door Hinge Paint Issues

[Kamixus]

It’s been about a month since I took delivery of my M3 And I only just noticed that there were some pretty severe paint chipping on the passenger door hinge.

Is this normal? If not, is this something Tesla will fix considering it was not identified during the initial inspection?

 

[Chris88]

Looks to be from adjustment, probably to correct panel gaps. Only way to find out is to contact them sooner than later

 

[Msjulie]

If it were me I would ask them for the touch-up kit and fix them myself, then I'd have the kit for when I get a chip from everyday use (especially if you don't PPF the car)

 

[jmatero]

Hinge bolt on my car (brand new) has the paint scraped off... doors, hood, etc.

 

[Kamixus]

Thanks all. Just want to update this thread in case someone else has this issue in the future.

At the advice of the fine folks on this thread, I scheduled an appointment with Tesla and because I still have very low mileage on my car, they were able to touch it up free of charge. All is well!

 

[Canuck_3SR+]

Thanks all. Just want to update this thread in case someone else has this issue in the future.

At the advice of the fine folks on this thread, I scheduled an appointment with Tesla and because I still have very low mileage on my car, they were able to touch it up free of charge. All is well!

View attachment 550952

Same issue on 3 of 4 door hinges of our red Model 3 SR+ that we received a couple of weeks ago, on March 25. Looks like they damaged the paint on the hinges when doing some alignment adjustments before we received the car. I've contacted Tesla to request paint touch-up on the affected hinges and will update once service is completed.

 

[Canuck_3SR+]

Same issue on 3 of 4 door hinges of our red Model 3 SR+ that we received a couple of weeks ago, on March 25. Looks like they damaged the paint on the hinges when doing some alignment adjustments before we received the car. I've contacted Tesla to request paint touch-up on the affected hinges and will update once service is completed.

Tesla's Vancouver Delivery Centre provided good, quick service on the paint issue on our door hinges. When I called them they said bring it in today and we'll have it ready in about an hour, and they did.

Seems they weren't very busy at the delivery centre last week. Looked liked they only had two Model Y's and one Model 3 in the parking lot for delivery, compared to the 30 - 40 Model 3's that went off the lot in the 1.5 hours we spent there picking up ours a couple of weeks ago.