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Door opened while driving

Discussion in 'Model S' started by idealsol, May 18, 2018.

  1. idealsol

    idealsol Member

    Joined:
    Oct 8, 2016
    Messages:
    326
    Location:
    Orange County, Ca
    I just installed 18.2 this morning
    My wife and her friend were driving home this afternoon when the passenger door opened on it's own
    Not very far, just to about the catch I guess, but they could see the light in the door as it came on, and the beeping that goes with an open door
    I asked me wife if there was any way her friend could have accidentally hit the latch. Not possible, as she was holding and drinking coffee

    I called service and after the first one I talked to indicated maybe it's just the new firmware and to reboot, I escalated the call
    The 2nd one I talked to in vehicle support seemed to think it's hardware related, maybe a switch, etc

    I gave them a pretty exact time that it happened, as my wife called me immediately

    Now waiting for further advice from the 2nd man I talked to

    Has anyone ever experienced anything like this?
     
    • Informative x 1
  2. William13

    William13 Active Member

    Joined:
    Mar 19, 2011
    Messages:
    1,003
    Location:
    South Bend
    This happened twice to me in the first year or so of production. Firmware fixed it for most people. My handles were replaced three years latter without repeat.
     
  3. JasJ

    JasJ Member

    Joined:
    Jan 26, 2017
    Messages:
    378
    Location:
    Houston, TX
    Last year, my rear passenger door did it a few times. Tesla replaced part of the handle. Never happened again.
     
  4. srredbeard

    srredbeard Member

    Joined:
    Mar 19, 2018
    Messages:
    26
    Location:
    Milton, WA
    It just happened to me today. My passenger was no where near the door handle when it happened. It happened the same time I engaged AP.
     

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