Interesting. My back door has the slightest misalignment. I probably wouldn’t have even noticed except there was so much noise about panel gaps that I had a more discerning eye than normal.
Anyways the mobile tech tried to adjust the striker on my 2020 Model and there was no change. He tried a couple times and said it must already be in all the way. He said there is no other method to fix and I would need a whole new door if I wanted to press the issue.
Was your latch adjusted?
My appointment is on Jan 10th