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Downgrade SR+ and get $2000 back?
- Thread starter Retaw
- Start date
Reeler
Decade of Pure EV Driving
You will get your downgrade on Tesla time. I wonder how long will it take for Tesla to send out the gimp commands to create the SR?
dhanson865
Well-Known Member
JeffK
Well-Known Member
So that everyone is aware, and this is directly from Tesla:
Standard customers will have the option to upgrade to a Standard Plus at any time. Similarly, anyone who has already bought Standard Plus and wants to convert to Standard is welcome to do so, and we will provide a refund for the difference in cost.
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Tesla has offered this to you. You are entitled to it. Don't let anyone tell you otherwise. It's your money.
Anyone saying that's only if you haven't taken delivery, or are within return window. F**k that. It's right there in black and white.
Standard customers will have the option to upgrade to a Standard Plus at any time. Similarly, anyone who has already bought Standard Plus and wants to convert to Standard is welcome to do so, and we will provide a refund for the difference in cost.
--
Tesla has offered this to you. You are entitled to it. Don't let anyone tell you otherwise. It's your money.
Anyone saying that's only if you haven't taken delivery, or are within return window. F**k that. It's right there in black and white.
The delivery centers are not running the convert process. Talk to corporate for the real details. They are still working on the software for SR. I bought an SR+ mid March instead of an SR because I was mislead about the SR interior details (unpurpose or not who knows or who cares because Tesla rightly is offering to recrify the situation like an honorable company should.) I plan on converting to an SR.
They are either trying to act dumb or Tesla is doing a horrible job of informing its teams. A corporate guy I worked with to buy my SR+ said there is no way to downgrade retroactively and the chat lady told me to visit a store. BS all around.
Just sent a mail to customer support. Let’s see.
Just sent a mail to customer support. Let’s see.
Knightshade
Well-Known Member
Based on essentially the entire history of the company, it's the second one.
They're sure not acting.
Reeler
Decade of Pure EV Driving
Tesla is a dumpster fire where terrified employees are trying to interpret tweets from EM to guess what he is thinking. Get it wrong and you may be fired.
dhanson865
Well-Known Member
Polite but firm, keep at them until you find a reasonable solution. I won't say the customer is always right, but darn it the customer deserves consideration. Especially when policy is stated in black and white and it is in your favor.
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