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Download erased ALL settings & data. Anyone else?

android04

Member
Apr 1, 2016
362
338
Crete, Nebraska
Just downloaded the most recent update and ALL my setting (driver, homelink, miles vs. Percentage, EVERYTHING) was erased.

My phone was removed and my app was reset.

Anyone else get screwed by the useless s***plug morons at Tesla?

Great job you MORONS.
Wow, sorry to hear that. Did it erase all your trip odometers except for the main odometer?
 

Skione65

Active Member
May 5, 2016
1,486
729
Kentucky
Just downloaded the most recent update and ALL my setting (driver, homelink, miles vs. Percentage, EVERYTHING) was erased.

My phone was removed and my app was reset.

Anyone else get screwed by the useless s***plug morons at Tesla?

Great job you MORONS.

Wow.....just WOW.o_O I think it’s time to sell, you’ll be MUCH happier. Maybe you can sleep at night then. Good Luck.

Ski
 

Mr. Big

Member
Oct 23, 2019
284
274
SoCal
I just got updated to 48.12.1 and the only thing amiss for me is Homelink will no longer auto-close the garage door, but it will open it when I approach. Other than that all seems to be in order. I should do a reset to see if that solves the problem.
 

Stanwood Steve

2018 Performance Model 3
Mar 30, 2019
127
168
Stanwood, WA
I haven't experienced this with any software update, but when my car was updated to HW 3 I lost virtually everything. That was a bit of a pain, but I worked through it. No issues since.
 

G78M3

Member
Jul 31, 2018
178
132
South Florida
Same thing happened to me, lost all settings and user profiles after a soft reset with this new update. There are other reports out there on the same thing, it looks may be related to a security patch. Discussed on the firmware thread , suggest we follow there.

https://teslamotorsclub.com/tmc/threads/firmware-2020-48-x.213991/



Just downloaded the most recent update and ALL my setting (driver, homelink, miles vs. Percentage, EVERYTHING) was erased.

My phone was removed and my app was reset.

Anyone else get screwed by the useless s***plug morons at Tesla?

Great job you MORONS.
 
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TomT

Technical Maven
Mar 24, 2014
441
375
NE Georgia
Yep, same here. They said that the upload to the server was corrupt and unrecoverable. It basically happy birthdayed the car...

I haven't experienced this with any software update, but when my car was updated to HW 3 I lost virtually everything. That was a bit of a pain, but I worked through it. No issues since.
 

Phlier

Bluebird
Jun 12, 2019
1,475
1,847
Utah
C’mon, guys, cut him some slack. Some people take full advantage of the car’s capabilities, and losing all that stuff can add up to hours of work to get back. No need to kick a guy when he’s down.

Would be nice if Tesla could implement some sort of backup for user settings, etc that you could store on a USB drive to then recover from should disaster strike.

OP, there have been sporadic reports of people losing their data after a firmware update, but luckily they are few and far between.
 

jjrandorin

Moderator, Model 3, Tesla Energy Forums
Nov 28, 2018
8,184
9,043
Riverside Co. CA
C’mon, guys, cut him some slack. Some people take full advantage of the car’s capabilities, and losing all that stuff can add up to hours of work to get back. No need to kick a guy when he’s down.

Would be nice if Tesla could implement some sort of backup for user settings, etc that you could store on a USB drive to then recover from should disaster strike.

OP, there have been sporadic reports of people losing their data after a firmware update, but luckily they are few and far between.

Personal opinion inc:

Some of the reaction to this OPs post is likely in relation to other things not related to this topic that have been posted on TMC.

End personal opinion
=========================

(moderator note: I had to move several posts to snippiness because personal attacks are not allowed on TMC. Everyone please consider this a general warning that this is not allowed. I suggest using forum tools to ignore users whose content you no longer wish to view, if that will keep people from making personal attacks toward said people. This recommendation applies both ways, both to OP, and to people who felt they needed to respond a certain way to OP. )
 
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