Download erased ALL settings & data. Anyone else?

[LACALawyer]

Just downloaded the most recent update and ALL my setting (driver, homelink, miles vs. Percentage, EVERYTHING) was erased.

My phone was removed and my app was reset.

Anyone else get screwed by the useless s***plug morons at Tesla?

Great job you MORONS.

 

[android04]

Just downloaded the most recent update and ALL my setting (driver, homelink, miles vs. Percentage, EVERYTHING) was erased.

My phone was removed and my app was reset.

Anyone else get screwed by the useless s***plug morons at Tesla?

Great job you MORONS.

Wow, sorry to hear that. Did it erase all your trip odometers except for the main odometer?

 

[sduck]

Which update?

 

[St☰v☰]

I have 48.12.1 and still have all of my settings...

 

[SMAlset]

I have 48.12.1 and still have all of my settings...

same here. OP hope you didn’t try driving etc during the install. How was the app reset?

 

[KenC]

Just downloaded the most recent update and ALL my setting (driver, homelink, miles vs. Percentage, EVERYTHING) was erased.

My phone was removed and my app was reset.

Anyone else get screwed by the useless s***plug morons at Tesla?

Great job you MORONS.

Car-ma?

 

[buttnutt]

Don't worry. Everything will come back once your tears dry up.

 

[bobby g]

I only had that much of a mess when getting H3 but strangely while it dumped my mom's homelink, I didn't lose mine

 

[Skione65]

Just downloaded the most recent update and ALL my setting (driver, homelink, miles vs. Percentage, EVERYTHING) was erased.

My phone was removed and my app was reset.

Anyone else get screwed by the useless s***plug morons at Tesla?

Great job you MORONS.

Wow.....just WOW. I think it’s time to sell, you’ll be MUCH happier. Maybe you can sleep at night then. Good Luck.

Ski

 

[flyingowl]

Wow.....just WOW. I think it’s time to sell, you’ll be MUCH happier. Maybe you can sleep at night then. Good Luck.

Ski

Too late. Car is totaled now.

 

[Mr. Big]

I just got updated to 48.12.1 and the only thing amiss for me is Homelink will no longer auto-close the garage door, but it will open it when I approach. Other than that all seems to be in order. I should do a reset to see if that solves the problem.

 

[Stanwood Steve]

I haven't experienced this with any software update, but when my car was updated to HW 3 I lost virtually everything. That was a bit of a pain, but I worked through it. No issues since.

 

[lolder]

When HW3 is installed they're supposed to cache your settings and reload them. Mine was done by mobile service.

 

[G78M3]

Same thing happened to me, lost all settings and user profiles after a soft reset with this new update. There are other reports out there on the same thing, it looks may be related to a security patch. Discussed on the firmware thread , suggest we follow there.

https://teslamotorsclub.com/tmc/threads/firmware-2020-48-x.213991/

Just downloaded the most recent update and ALL my setting (driver, homelink, miles vs. Percentage, EVERYTHING) was erased.

My phone was removed and my app was reset.

Anyone else get screwed by the useless s***plug morons at Tesla?

Great job you MORONS.

 

[LACALawyer]

Wow, sorry to hear that. Did it erase all your trip odometers except for the main odometer?

Yes

 

[LACALawyer]

same here. OP hope you didn’t try driving etc during the install. How was the app reset?

Same procedure as always. Downloaded update, used the scroll wheels to reboot, then Hal pushed me out the airlock....

 

[TomT]

Yep, same here. They said that the upload to the server was corrupt and unrecoverable. It basically happy birthdayed the car...

I haven't experienced this with any software update, but when my car was updated to HW 3 I lost virtually everything. That was a bit of a pain, but I worked through it. No issues since.

 

[Phlier]

C’mon, guys, cut him some slack. Some people take full advantage of the car’s capabilities, and losing all that stuff can add up to hours of work to get back. No need to kick a guy when he’s down.

Would be nice if Tesla could implement some sort of backup for user settings, etc that you could store on a USB drive to then recover from should disaster strike.

OP, there have been sporadic reports of people losing their data after a firmware update, but luckily they are few and far between.

 

[jjrandorin]

C’mon, guys, cut him some slack. Some people take full advantage of the car’s capabilities, and losing all that stuff can add up to hours of work to get back. No need to kick a guy when he’s down.

Would be nice if Tesla could implement some sort of backup for user settings, etc that you could store on a USB drive to then recover from should disaster strike.

OP, there have been sporadic reports of people losing their data after a firmware update, but luckily they are few and far between.

Personal opinion inc:

Some of the reaction to this OPs post is likely in relation to other things not related to this topic that have been posted on TMC.

End personal opinion
=========================

(moderator note: I had to move several posts to snippiness because personal attacks are not allowed on TMC. Everyone please consider this a general warning that this is not allowed. I suggest using forum tools to ignore users whose content you no longer wish to view, if that will keep people from making personal attacks toward said people. This recommendation applies both ways, both to OP, and to people who felt they needed to respond a certain way to OP. )

 

[Phlier]

Some of the reaction to this OPs post is likely in relation to other things not related to this topic that have been posted on TMC.

Ah, I wasn’t aware of that.

Ah well... Happy Holidays everyone.