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Downloading 4.4 Brodered my car.

Discussion in 'Model S: Battery & Charging' started by Al Sherman, Apr 15, 2013.

  1. Al Sherman

    Al Sherman It's about THIS car.

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    I guess it's my turn in the barrel.

    I was running errands and I got the update notification. We don't get 3G at home and it's a beautiful Spring day so I decided to go to the park and park. 4.3 took about 20 minutes. So, after over 2 hours I called roadside to confirm I was really getting the update. The tech guys confirmed that my 12 volt was dead.

    Door handles presented, and lights flashed but that's about it. I'm home now waiting for a call from the truck driver who is going to take it to Columbus. He estimates pickup at about 6PM EST so it'll be in Columbus by about 8PM. They emailed me to let me know that they know it's coming and are waiting for it.

    Questions? Answers? I'll update as soon as I know anything at all.

    In the meantime: I definitely get my "first adopter" pin!:smile:
     
  2. Rodolfo Paiz

    Rodolfo Paiz P85 "Plug and Play"

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    Ouch. Sorry to hear that!
     
  3. andrewket

    andrewket 2014 S P85DL, 2016 X P90DL (soon 100)

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    Wow that's frustrating. Hey Tesla - where is that Wi-Fi support? :wink:
     
  4. Stoneymonster

    Stoneymonster Active Member

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    Yeah, Tesla should make it required for the car to be plugged in for updates to apply except in special circumstances.
    Jeez, even my iPhone won't let me do that. Does sounds like maybe your 12V was on the edge though.
     
  5. yobigd20

    yobigd20 Well-Known Member

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    I thought it said on the console that it was required to be plugged-in in order to update the software. Either that or it said they highly recommend it before starting. In either case, like Broder, you didn't follow the directions :p
     
  6. Al Sherman

    Al Sherman It's about THIS car.

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    Not sure where you're getting that. My screen just says an update is available. When do you want it? I said "Install now." I've never seen anything about the car being plugged in.

    It does seem as though if the 12 volt isn't capable of doing a two hour update, then the car being plugged in should be important. I've just never seen anything like that on the screen or on the forum. Where are you getting that?
     
  7. Zythryn

    Zythryn MS 70D, MX 90D

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    No, it tells you the car can't be charged while updating.
    I could see updates affecting how the inner workings of the charger system works requiring that the charger not be active during update. But that is pure speculation.
    The vampire load is putting a lot of stress on the 12v batteries. I really hope they can get that issue resolved.
     
  8. vfx

    vfx Well-Known Member

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    So should the screen read, "Please plug in and Install Now"

    or after hitting the button a popup reading, "We recommend being plugged in" ?



    PS
    The definition of Brodering has gone off the rails!
     
  9. Wattson

    Wattson Member

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    Hey Al Sherman,

    Since your car is completely disabled, be sure to ask the tow driver in advance if they're bring "GoJacks" or similar for the rear axle wheels. They'll be needed since the parking brake can not be released.

    I'm going through the same thing, had 4.4, next day 12V battery dead. I didn't think they are related.

    David
     
  10. Al Sherman

    Al Sherman It's about THIS car.

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    Thanks David. Dave H. just called from Columbus SC. He said they'd need "dollies." I guess that's what you're talking about. I called the towing company and they don't have them so I'm waiting for a call back from roadside.

    As a slight update; Dave feels confident that it's just a bad 12 volt. Not necessarily a coincidence since a "good" 12 volt should be able to handle the update without going dead. Just want to make sure folks don't think 4.4 had anything to do with it since the update apparently never completed.
     
  11. andrewket

    andrewket 2014 S P85DL, 2016 X P90DL (soon 100)

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    Anyone know what the capacity of the 12V battery is? It sounds like Tesla should consider upsizing it whatever it is.
     
  12. Puyallup Bill

    Puyallup Bill Member

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    I updated to 4.4 earlier this morning, and all it said was that I had to be in park. Nothing about charging or not charging. I since have moved the car without problem.

    Shortly after I started the update, I returned to the garage and the headlights were on. WTF? I stupidly stood there for a minute, and they turned off. Like a VW Herbie?
     
  13. yobigd20

    yobigd20 Well-Known Member

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    I think someone said its a small battery, like the kind you see in lawnmowers.
     
  14. Zythryn

    Zythryn MS 70D, MX 90D

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    Not sure how it works, but I don't believe it is the size of the 12v battery so much as the depth and number of charging cycles. Not very familiar with standard car batteries though.
     
  15. artsci

    artsci Sponsor

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    These kinds of things really shouldn't be happening. Makes me wonder about the sufficiency of the testing and quality control regarding the updates. It's a loser for Tesla and for us.
     
  16. AnOutsider

    AnOutsider S532 # XS27

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    Yeah the broder definition needs to be ironed out. As for forcing being plugged in, no thanks. I've installed 2 updates on the go with no issue
     
  17. dtich

    dtich #P708

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    i do think the 12v is too small, but i really don't think that's related to these issues. the 12v can power the electronics long enough to update with no issue. i've updated while in an outdoor parking lot twice, no shore power. it's no problem. the update instructions make no mention of being plugged in as far as i remember either. it's not, and should not be, necessary.

    this 12v battery issue is insane. this should be a recall situation really. how many have to go bad before they decide it's a widespread issue?

    that said, however, i should say that for the last two weeks i've had a meter on my battery at the utility socket next to the usbs in the cabin (not fulltime, but once each time i get in the car), and i've seen 14+ vdc when charging, and around 13.5/6 when driving. never, never, have i seen it below 13v. even after not charging overnight and essentially going two full days with driving and vampire load while parked, still above 13vdc. fwiw.
     
  18. dsm363

    dsm363 Roadster + Sig Model S

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    The car doesn't have to be charging I think but makes sense to have a full standard charge before an update. If something happens, have more time to get issue addressed before vampire drain becomes a problem.
     
  19. spatterso911

    spatterso911 MSP#7577 **--** MX#1891

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    Artsci, I have to disagree with you on this. It's way too premature to insinuate that testing and quality control of the updates is a factor. No indication whatsoever that his issue with the 12V had anything to do with the update. More likely than not it was circumstantial. Many others have updated without this problem occurring. Perhaps we shall see if others report a similar problem before considering this an update-related software issue...
     
  20. Rodolfo Paiz

    Rodolfo Paiz P85 "Plug and Play"

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    And now come 62 posts with "mine updated with no problem" plus another 38 saying "I don't have the update yet". :-D
     

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