twitter link for pics and retweets: Alexander Jogthong on Twitter
First off, I just purchased a brand new 2019 Model 3 Standard Range Plus on June 23, 2019 from the Tesla Dealership on a Tyco Road in McLean, VA. It has roughly 6,000miles. My wife and I were in the car driving north on the highway (which had no shoulders), and my Model 3 tells me to Pull Over Safely. It cuts the acceleration and we begin to slow... we turn the hazards on and move as far to the right as possible.
I immediately call the Tesla Roadside Assistance number and he tells me he has no idea why it’s giving me the message. He tells me to power down the car by going through the settings interface. When it does that, the hazards turned off. For 2 minutes we sat there looking in the rear view mirror as cars come flying towards us and slamming their breaks. My wife begins to cry by the 3rd or 4th person who nearly hits us. We decide to get out of the vehicle, And stand on the side of the road.
The road side assistance representative told us that we will have to get it towed, because he doesn’t know what was wrong with it. So he scheduled a tow and told us it’ll be 55minutes... my wife and I ended up being late to work... we decided to stand outside for several minutes and a cop pulls up behind us and tells us that we are blocking a freeway and he will call a tow truck. I told him not to, because I already had one on the way. He said he has to call anyway, and whichever tow truck gets there first will take my car away. I couldn’t really tell him no...? Anyway, his tow truck came within 10 minutes.
The service I received from that tow truck person was terrible. He was all greasy oily and sat in my seats and yelled at me to help him out with moving the car and steering. After all this, I contacted the road side assistance rep and told him that the cop’s tow truck already arrived. He told me that Tesla won’t reimburse me for this tow.
That’s insane! All of this is the TESLA MODEL 3’s fault, and I AM PAYING FOR IT. Ridiculous. Terrible quality, terrible service. Very disappointed. While I am at this, I will say that my experience from day 1 has been lack luster. The first day I received my Tesla I had large bubbles in the rubber door seals. I asked Tesla to fix these and they made me bring it to the service center, and they called me 10hr later to pick it up, and they didn’t fix ANY bubbles. But they told me it was done, and to pick up my car. Wow.
First off, I just purchased a brand new 2019 Model 3 Standard Range Plus on June 23, 2019 from the Tesla Dealership on a Tyco Road in McLean, VA. It has roughly 6,000miles. My wife and I were in the car driving north on the highway (which had no shoulders), and my Model 3 tells me to Pull Over Safely. It cuts the acceleration and we begin to slow... we turn the hazards on and move as far to the right as possible.
I immediately call the Tesla Roadside Assistance number and he tells me he has no idea why it’s giving me the message. He tells me to power down the car by going through the settings interface. When it does that, the hazards turned off. For 2 minutes we sat there looking in the rear view mirror as cars come flying towards us and slamming their breaks. My wife begins to cry by the 3rd or 4th person who nearly hits us. We decide to get out of the vehicle, And stand on the side of the road.
The road side assistance representative told us that we will have to get it towed, because he doesn’t know what was wrong with it. So he scheduled a tow and told us it’ll be 55minutes... my wife and I ended up being late to work... we decided to stand outside for several minutes and a cop pulls up behind us and tells us that we are blocking a freeway and he will call a tow truck. I told him not to, because I already had one on the way. He said he has to call anyway, and whichever tow truck gets there first will take my car away. I couldn’t really tell him no...? Anyway, his tow truck came within 10 minutes.
The service I received from that tow truck person was terrible. He was all greasy oily and sat in my seats and yelled at me to help him out with moving the car and steering. After all this, I contacted the road side assistance rep and told him that the cop’s tow truck already arrived. He told me that Tesla won’t reimburse me for this tow.
That’s insane! All of this is the TESLA MODEL 3’s fault, and I AM PAYING FOR IT. Ridiculous. Terrible quality, terrible service. Very disappointed. While I am at this, I will say that my experience from day 1 has been lack luster. The first day I received my Tesla I had large bubbles in the rubber door seals. I asked Tesla to fix these and they made me bring it to the service center, and they called me 10hr later to pick it up, and they didn’t fix ANY bubbles. But they told me it was done, and to pick up my car. Wow.
