Took delivery about 7 weeks ago and have received this message 4 times. The first time it was gone after 8.0 was installed overnight. Had another instance where it was gone the next morning (again). Called it in after the 3rd (on a Sunday) and they said they were downloading the logs and the SC would call me the next day. Didn't get a call on Monday, but had another occurrence on Tuesday and called the SC who said they were still looking at the logs. Got a call the next day and said the forward camera appeared to be out of sync and they scheduled a service appointment at my house later in the week. Technician arrived right on time, spent 3 hours replacing and syncing the camera and, voila, as a previous poster said, no more problems.