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Driver Assistance Features Unavailable

Discussion in 'Model X: Driving Dynamics' started by jhcw, Aug 17, 2016.

  1. jhcw

    jhcw Member

    Joined:
    May 4, 2016
    Messages:
    15
    Location:
    East Bay, CA
    Has anyone else had this problem? I picked up my X mid-June and the Autopilot stopped working after 2 weeks. It went into the SC 4 weeks ago. It needs a new Autopilot module apparently, but 'there aren't any of these in the country' - a bit odd as the SC is 20mins from Fremont - and no timeline for one being available. Has anyone had this problem and awaiting a fully functioning autopilot?
     
  2. mf66

    mf66 Member

    Joined:
    Sep 3, 2013
    Messages:
    41
    Location:
    Oak Park,il
    I have had this come and go. It actually shows up if I leave the car at the airport. The. I get home and the next day it would work... Or not.

    I took it into the SC in Chicago and they said I need the module. Same as you. Out of stock.

    I did drive 800 miles last weekend and it worked flawlessly. Not sure what's going on.
     
  3. Big Ern

    Big Ern Member

    Joined:
    Dec 10, 2015
    Messages:
    38
    Location:
    Pittsburgh, Pa
    I got it this afternoon for awhile, got home powered down the car and did the display reset and problem went away.
     
  4. lundse50

    lundse50 Member

    Joined:
    Nov 6, 2016
    Messages:
    57
    Location:
    Wilmington DE
    I noticed that my X gave me the same message yesterday and then again today. I will try the reset. thanks
     
  5. DrMatt

    DrMatt Member

    Joined:
    Feb 4, 2017
    Messages:
    7
    Location:
    London
    Have the same problem, very intermittent. Bit ominous that it's a hardware fix, i was hoping the next OTA would resolve.... i'm now waiting for the Heathrow SC to call me back...
     
  6. dark

    dark Member

    Joined:
    Apr 26, 2013
    Messages:
    254
    Location:
    california
    Is the OP referring to AP1.0? Since this post started in August?

    For AP2.0, I get this message everyday, the AP is useless right now until they fix this issue by software update I hope.
     
  7. lundse50

    lundse50 Member

    Joined:
    Nov 6, 2016
    Messages:
    57
    Location:
    Wilmington DE
    Resetting the software did nothing to correct it for me. I received the latest software update today with side collision warning but this did not fix the issue so I will call support.
     
  8. Plastic6

    Plastic6 Member

    Joined:
    Feb 5, 2017
    Messages:
    21
    Location:
    Woodbury
    My model x p100d is on its way. I'm really struggling to take delivery due to the autopilot
    I don't want it unless it's better thank my ap1 car. I had a MS p85d and totaled it. Any thoughts on taking delivery of a $160,000 car on hopes and dreams
     

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  9. lundse50

    lundse50 Member

    Joined:
    Nov 6, 2016
    Messages:
    57
    Location:
    Wilmington DE
    I was told today by Tesla Support Charlotte NC that the driver assist issue will be fixed with a software update. Until then the only feature that is working for me is auto-cruise. I don't know when we will at least get to be equivalent to AP1 functionality.
     
  10. Sluggah

    Sluggah Active Member

    Joined:
    May 8, 2015
    Messages:
    2,711
    Location:
    USA
    I had an AP2 loaner last week and none of it was active. I was told that it's not going to be active for a while.

    I miss my AP1 X and cannot wait to get it back.
     
  11. Sluggah

    Sluggah Active Member

    Joined:
    May 8, 2015
    Messages:
    2,711
    Location:
    USA
    $160K on a car......geeez must be nice to have that kind of money :)
     
  12. DrMatt

    DrMatt Member

    Joined:
    Feb 4, 2017
    Messages:
    7
    Location:
    London
    So got the update and no improvement- if anything now worse. Called support and they couldn't do anything, so off to the SC :-(
     
  13. muleferg

    muleferg Active Member

    Joined:
    Dec 15, 2013
    Messages:
    1,037
    Location:
    North Wilkesboro, NC
    I have 100 + miles on AP 2.0. Both software updates. Still not ready for prime time. In this video I did not keep my hands on the wheel. Found out the next day it started flashing red hands on the wheel and telling me to place both hands on the wheel. So keep both hands on the wheel.

     
  14. TesTreks

    TesTreks Member

    Joined:
    Jan 4, 2017
    Messages:
    8
    Location:
    MA
    Not when the resulting car is flawed.
     
  15. DrMatt

    DrMatt Member

    Joined:
    Feb 4, 2017
    Messages:
    7
    Location:
    London
    So after a day or two clear, the issue came back this evening, I cleaned cameras and sonar but no avail. In the meantime no one has contacted me from Tesla service despite a ticket being raised and emails sent days ago. Pretty disappointing to be honest. Feels like the back office operation is getting overloaded in the U.K.

    Has anyone else heard this will be a software fix? Seems to be mixed messages being provided from full hardware swop out to OTA- anyone else hear anything?
     
  16. Terthen

    Terthen Member

    Joined:
    May 9, 2016
    Messages:
    79
    Location:
    San Diego
    I've been getting this problem every day since the last OTA update. Reset didn't do anything. I'll put in a ticket too.
     
  17. ming

    ming Member

    Joined:
    Oct 22, 2016
    Messages:
    71
    Location:
    Irvine, CA
    @DrMatt does the warning stay up the entire time you're driving? Mine is in service right now and I get the message even with the latest upgrade. My AP still works when I'm in the highway which is the only spot they'll let you turn on AP. Service told me that it's a bug when it pops up and that it will be fixed in a future update that's not available yet.

    The more annoying one is being told the Tesla needs service. Contact tesla service message was popping up because of a bug.
     
  18. DrMatt

    DrMatt Member

    Joined:
    Feb 4, 2017
    Messages:
    7
    Location:
    London
    Yes stays up the whole time. Resets will sometimes clear, sometime not. Going into SC Next week
     
  19. lundse50

    lundse50 Member

    Joined:
    Nov 6, 2016
    Messages:
    57
    Location:
    Wilmington DE
    I am still having that problem. Version 17.5.28 I heard another update is available now. I am just waiting for my car to officially receive it. The only driver assist feature that is working is auto cruise though sometimes it slows down on the highway when it encounters large overhead signs.
     
  20. Finder

    Finder Member

    Joined:
    Nov 6, 2016
    Messages:
    100
    Location:
    Atlanta, GA
    Same here.
     

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