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Driver door handle not working

Discussion in 'Hong Kong' started by AC DC, Oct 19, 2015.

  1. AC DC

    AC DC Member

    Joined:
    Jan 7, 2015
    Messages:
    8
    Location:
    Hong Kong
    Anyone think they can rig my drivers door handle to work? Or know where I can find a replacement?

    Current state is the handle will present but not open the door. Tesla wont have stock until some time in November, no fixed date so that could mean November 30th in Tesla time. I have no idea why they couldn't courier one out in a day or two.

    Just to quantify what a pain this is I now need to enter the car through either front passenger side or one of the rear doors and clamber over to the driver seat.

    Not a very elegant look and certainly something that Tesla needs to rectify quickly.
     
  2. 3fiftynine

    3fiftynine Member

    Joined:
    Oct 19, 2014
    Messages:
    256
    Location:
    Hong Kong
    If you aren't driving alone then you could ask your front seat passenger to help you open from inside. I hope you haven't yet got center console installed yet or else it'll be very clumsy to climb over.

    I guess it's not the handle itself (extending is OK) that isn't working it must be something electro-mechanical inside the door that requires parts from USA HQ. To wait for something over a month is certainly not acceptable, perhaps you want to speak to the service manager to express your needs.
     
  3. Jian Yang

    Jian Yang Member

    Joined:
    Sep 30, 2015
    Messages:
    53
    Location:
    Hong Kong
    Can you ask for a loaner car while you are waiting for them to solve the problem?
     
  4. markwj

    markwj Moderator, Asia Pacific

    Joined:
    Apr 10, 2011
    Messages:
    3,656
    Location:
    Hong Kong
    Completely unacceptable.

    I suggest you call Tesla service and ask to be transferred to the manager. Then tell him you have to climb over the the seats to enter from the passenger side, and his service department has told you they can't fix it until November.
     

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